정보화 전략과 기업 전략의 연계가 정보기술 하부구조 구축에 미치는 영향: 전략적 성과평가시스템의 역할 = The Effects of IS Strategic Alignment on the Development of IT Infrastructure: The Roles of Strategic Performance Measurement Systems

다국어 초록 (Multilingual Abstract)

The influence factors on the development of information technology(IT) infrastructure for knowledge management(KM) were not empirically investigated and identified. This study empirically examines the relationships among strategic performance measurement systems(SPMS), organizational learning, the strategic alignment of business strategy with information systems(IS) strategy, which is the necessary condition to provide the kinds of knowledge required for the successful realization of business strategy, and the active construction of IT infrastructure for KM. This study demonstrates that SPMS directly affects the organizational learning, with which the members of an organization acquire the types of knowledge about strategic goals or objectives and the ways attaining these goals, and indirectly influences the IS strategic alignment through organizational learning. Thus, the alignment between business strategy and IS strategy can be facilitated and activated by the adoption and implementation of SPMS. According to the results of this study, it is observed that the IS strategic alignment and organizational learning positively affect the activation of the development of KM IT infrastructure in a firm. The results of this study also shows that the construction of KM IT infrastructure, which supports the realization of KM activities, such as knowledge creation, transfer and sharing, can enhance the strategic position of a firm, and the intensified competitiveness of a firm can lead to the improvement of performance.

참고문헌 (Reference)

1 Hasen, T., "What's Your Strategy for Managing Knowledge" 106-116, 1999

2 Avison, D., "Using and Validating the Strategic Alignment Model" 13 (13): 223-246, 2004

3 Baron, R., "The Moderatormediator Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Consideration" 51 (51): 1173-1182, 1986

4 Kim, D. H., "The Link between Individual and Organizational Learning" 35 (35): 37-50, 1993

5 Kober, R., "The Interrelationship between Management Control Mechanisms and Strategy" 18 (18): 425-452, 2007

6 Snyman, R., "The Interdependency between Strategic Management and Strategic Knowledge Management" 8 (8): 5-19, 2004

7 Newkirk, E., "The Effectiveness of Strategic Information Systems Planning under Environmental Uncertainty" 43 (43): 481-501, 2006

8 Abou-zeid, E., "The Effectiveness of Innovation : A Knowledge Management Approach" 8 (8): 261-274, 2004

9 Kearns, G.S., "The Effect of Strategic Alignment on the Use of IS-based Resources for Competitive Advantage" 9 (9): 265-293, 2000

10 Norreklit, H., "The Balance on the Balanced Scorecard-A Critical Analysis of Some of Its Assumptions" 11 (11): 65-88, 2000

11 Duh, R., "Strategy, IT Applications for Planning and Control, and Firm Performance: the Impact of Impediments to IT Implementation" 43 (43): 939-949, 2006

12 Teubner, R.A., "Strategic Information Systems Planning: A Case Study from the Financial Services Industry" 16 (16): 105-125, 2007

13 Segars, H, "Strategic Information Systems Planning Success: An Investigation of the Construct and Its Measurement" 22 (22): 139-163, 1998

14 Liao, S., "Relationships between Knowledge Acquisition, Absorptive Capacity and Innovation Capability: An Empirical Study on Taiwan's Financial and Manufacturing Industries" 36 (36): 19-35, 2010

15 Li, P., "Performance Measurement Design within Its Organizational Context-evidence from China" 20 (20): 193-207, 2009

16 Ittner, D., "Performance Implications of Strategic Performance Measurement in Financial Services Firms" 28 (28): 715-741, 2003

17 Park, Y., "On the Characteristics of Innovative Firms in Korea: The Role of R&D and Innovation Type" 3 (3): 111-131, 1999

18 Hair, J., "Multivariate Data Analysis" Prentice Hall 2005

19 Haas, M., "Multilevel Design of Performance Measurement Systems: Enhancing Strategic Dialogue through the Organization" 10 (10): 233-261, 1999

20 Henri, J., "Management Control Systems and Strategy: A Resource-based Perspective" 31 (31): 529-558, 2006

21 Gold, H., "Knowledge Management: An Organizational Capabilities Perspective" 18 (18): 185-214, 2001

22 Chua, A., "Knowledge Management System Architecture: a Bridge between KM Consultants and Technologists" 24 (24): 87-98, 2004

23 Lee, H., "Knowledge Management Enablers, Processes, and Organizational Perfromance: an Integrative View and Empirical Examination" 20 (20): 179-228, 2003

24 Wasko, M., "It Is What One Does: Why People Participate and Help Others in Electronic Communities of Practice" 9 (9): 155-173, 2000

25 Chenhall, H., "Integrative Strategic Performance Measurement Systems, Strategic Alignment of Manufacturing, Learning and Strategic Outcomes: An Exploratory Study" 30 (30): 395-422, 2005

26 Sher, J, "Information Technology as a Facilitator for Enhancing Dynamic Capabilities through Knowledge Management" 41 (41): 933-945, 2004

27 Chen, Q., "Information Systems Strategy: Reconceptualization, Measurement and Implications" 34 (34): 233-259, 2010

28 Levy, M., "Information Systems Strategy for Small and Medium sized Enterprises: An Organizational Perspective" 9 (9): 63-84, 2000

29 Davis, G. B., "Information Systems Conceptual Foundations: Looking Backward and Forward, R. Baskerville" Springer 2000

30 Kim, J., "Factor Analysis: Statistical Methods and Practical Issues" SAGE Publications Inc 1981

31 King, R., "Facilitators and Inhibitors for the Strategic Use of Information Technology" 27 (27): 71-87, 1994

32 Jasimuddin, M., "Exploring Knowledge Transfer Mechanisms: The Case of a UK- based Group within a High-tech Global Corporation" 27 (27): 294-300, 2007

33 Vandenbosch, B., "Executive Support Systems and Learning: A Model and Empirical Test" 12 (12): 99-130, 1995

34 Virany, B., "Executive Succession and Organization Outcomes in Turbulent Environments: An Organization Learning Approach" 3 (3): 72-91, 1992

35 Prieto, M., "Dynamic Capabilities and the Role of Organizational Knowledge: An Exploration" 15 (15): 500-510, 2006

36 Zack, M. H., "Developing a Knowledge Strategy" 41 (41): 125-145, 1999

37 Kankanhalli, A., "Contributing Knowledge to Electronic Knowledge Repositories: an Empirical Investigation" 29 (29): 113-143, 2005

38 Milgrom, P, "Complementarities and Fit Strategy, Structure, and Organizational Change in Manufacturing" 19 (19): 179-208, 1995

39 Porter, M., "Competitive Advantage" Free Press 1985

40 Malina, A., "Communicating and Controling Strategy: An Empirical Study of the Effectiveness of the Balanced Scorecard" 13 (13): 47-90, 2001

41 Belanger, F., "Collaborative Technologies in Knowledge Telework: an Exploratory Study" 18 (18): 101-121, 2008

42 Ahn, H., "Applying the Balanced Scorecard Concept: An Experience Report" 34 (34): 441-461, 2001

43 Ko, D., "Antecedents of Knowledge Transfer from Consultants to Clients in Enterprise System Implementations" 29 (29): 59-85, 2005

44 Kunnathur, A.S., "An Investigation of the Strategic Information Systems Planning Success in Chinese Publicly Traded Firms" 21 (21): 423-439, 2001

45 Davis, S, "An Investigation of the Effect of Balanced Scorecard Implementation on Financial Performance" 15 (15): 135-153, 2004

46 Sabherwal, R., "An Empirical Taxonomy of the Decision Making Processes Concerning Strategic Applications of Information Systems" 11 (11): 177-214, 1995

47 Wu, I., "A Strategy-based Process for Implementing Knowledge Management: An Integrative View and Empirical Study" 60 (60): 789-802, 2009

48 Greiner, E., "A Strategy for Knowledge Management" 11 (11): 3-15, 2007

49 Nonaka, I., "A Dynamic Theory of Organizational Knowledge Creation" 5 (5): 14-37, 1994

50 Bechor, T., "A Contingency Model for Estimating Success of Strategic Information Systems Planning" 47 (47): 17-29, 2010