한국 외식산업의 문제점과 개선방안에 관한 연구 : 패밀리 레스토랑을 중심으로 Based on Family Restaurant Industry = Study on Issues and Improvements about Korea Food Service Management

다국어 초록 (Multilingual Abstract)

As Food service market structure and size is getting large, quality and quantity got improved a great deal, however, mid-size family restaurants existence is threatened by the fast-changing market environment.
Only solution to survive and existence in this market is to realize what guests want and approaching properly for guest satisfaction. Full supports on thorough market research and survey, training on employees and investing on research can also decide the existence of the market.
In conclusion, customer, corporation and Government should become one Customer should request for food that satisfies their bastes, corporation should have responsibility on customer's health. Also, Government should make efforts to improve and leads Korea's Food Industry.

목차 (Table of Contents)

• Ⅰ. 서론
• 1. 연구의 목적
• 2. 연구방법 및 연구범위
• Ⅱ. 외식산업의 이론적 고찰
• 1. 외식산업의 개념
• 2. 외식산업의 특성
• 3. 외식산업의 구분
• 4. 외식산업의 발달배경
• Ⅲ. 외식산업의 현황
• 1. 패밀리 레스토랑의 현황
• 2. 패밀리 레스토랑의 매출액 현황
• 3. 점포증가율 현황
• 4. 이용고객 및 이용목적
• 5. 월 평균 고용인원
• 6. 기본 투자비용
• Ⅳ. 외식산업의 문제점과 개선방안
• 1. 문제점
• 2. 개선방안
• Ⅴ. 결론
• <참고문헌>
• <ABSTRACT>