The purpose of this research is to empirically examine the effect of the adoption motivation of EDI logistics system and the internal readiness on the logistics performance of the adopting firm. To do so, related literature are reviewed, relevant hypo...
The purpose of this research is to empirically examine the effect of the adoption motivation of EDI logistics system and the internal readiness on the logistics performance of the adopting firm. To do so, related literature are reviewed, relevant hypotheses are proposed, a comprehensive model is developed to test those hypotheses, and collected data are analyzed. The major findings of this research are; (1) The adopting firms with clear objectives and control system at the time of EDI logistics system adoption improved the productivity of employees in logistics-related department. However when the firms adopted EDI logistics system under the pressure from external sources such as government agencies, industry association, etc., the productivity of logistics-related employees got worse; (2) Establishment of clear objectives and control system, and standardization and compatibility of EDI logistics system have a positive effect on the operational effectiveness (revenue, market share, order cycle, etc.) of the adopting firms. On the other hand, the influence from external sources have a negative effect on the operational effectiveness; (3) The motivation and the internal readiness in adopting EDI logistics system do not influence the relationship with business partners.