팀원의 변화저항과 지속학습활동 간 관계에서 팀 모니터링, 팀 지원행동, 변혁적 리더십의 영향 = The Effects of Team Monitoring, Team Backup Behavior, and Transformational Leadership in the Relationship between Resistance to Change and Continuous Learning Activity

국문 초록 (Abstract)

본 연구의 목적은 팀 맥락에서 팀원의 변화저항 태도와 지속학습활동의 관계에서 팀장의 변혁적 리더십, 팀 모니터링과 팀 지원행동이 미치는 영향을 살펴보는 데 있다. 이를 위하여 최근 1년 동안 조직 내 변화가 발생한 21개 조직의 38개 팀의 175명을 대상으로 자료를 수집하여 위계적 선형 모형(HLM) 분석을 하였다. 분석 결과, 개인의 변화저항과 지속학습활동 간에 부적인 관계가 나타났다. 즉, 변화저항이 높은 개인들로 이루어진 팀의 경우 팀원들의 지속학습활동은 다른 팀에 비해 적었다. 둘째, 조직변화를 겪으면서 바뀐 업무로 인해 업무진행에 어려움이 있는 팀원들을 도와주는 팀 지원행동은 변화저항과 지속학습활동 간의 부적 관계를 완화하는 조절효과를 나타냈다. 셋째, 팀 지원행동과 팀 모니터링은 개인의 지속학습활동에 정적인 영향을 주는 것으로 나타났다. 넷째, 팀장의 변혁적 리더십은 팀 모니터링과 팀 지원행동에 정적인 영향을 미치는 것으로 나타났다. 끝으로 연구결과를 토대로 연구의 학문적 의의 및 실무적 시사점, 그리고 제한점과 미래연구 과제에 대해 논의하였다.

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