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3 Davis, F.D., "User acceptance of computer technology: A comparison of two models" 35 (35): 982-1001, 1989
4 Tam, K.Y., "Understanding the impact of web personalization on user information processing and decision outcome" 30 (30): 865-890, 2006
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8 Komiak, S.Y.X., "The effects of personalization and familiarity on trust and adoption of recommendation agents" 30 (30): 941-960, 2006
9 DeLone, W.H., "The DeLone and McLean Model of Information Systems Success: A Ten-year Update" 19 (19): 9-30, 2003
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