With the economic growth of our country, railway transportation has been established and the railway station has been newly constructed and reconstructed actively. In the meantime, railway transportation has dealt with passenger and cargo transportati...
With the economic growth of our country, railway transportation has been established and the railway station has been newly constructed and reconstructed actively. In the meantime, railway transportation has dealt with passenger and cargo transportation. However, as the number of express train passengers increases, passenger handling services are increased, and in order to build a railway station, A customer satisfaction survey was conducted to make the data. The station to be surveyed was selected as Daejeon Station on the express train. Passenger and station staff using Daejeon station were analyzed for the satisfaction of Daejeon station space configuration, passenger facilities and passenger traffic.