Intercultural management : concepts, practice, critical reflection

목차 (Table of Contents)

• CONTENTS
• Preface = xi
• Acknowledgments = xiii
• About the Author = xiv
• Online Resources for Instructors = xv
• Praise for this Book = xvi
• 1 Relevance of Intercultural Management = 1
• Learning Objectives = 1
• 1.1 Cultural Diversity-A Blessing or a Curse? = 1
• 1.2 Intercultural Management Challenges in Different Areas = 3
• 1.3 Reasons for Studying Intercultural Management = 7
• Summary = 9
• 2 Definitions, Manifestations, Delineations, and Functions of Culture = 11
• Learning Objectives = 11
• 2.1 Definitions of Culture = 12
• 2.2 Manifestations of Culture = 17
• 2.3 Delineations of National Culture = 20
• 2.4 Origins of Culture = 28
• 2.5 Functions of Culture = 37
• Summary = 40
• 3 Intercultural Management Research : Conceptual and Methodological Issues = 42
• Learning Objectives = 42
• 3.1 Historical Roots and Interdisciplinary References = 42
• 3.2 Current Research Streams and Theoretical Foundations = 46
• 3.3 Methodological Challenges of Intercultural Management Research = 56
• Summary = 66
• 4 Concepts of Culture = 69
• Learning Objectives = 69
• 4.1 The Concept of Kluckhohn and Strodtbeck = 70
• 4.2 The Concept of Hall = 76
• 4.3 The Concept of Hofstede = 84
• 4.4 The Concept of Trompenaars and Hampden-Turner = 99
• 4.5 Schwartz's Concept of Cultural Value Orientations = 104
• 4.6 The GLOBE Study = 108
• 4.7 Thomas' Concept of Cultural Standards = 119
• 4.8 The Constructivist Concept of Culture = 124
• 4.9 Concepts of Culture : A Critical Evaluation = 130
• Summary = 132
• 5 Cultural Differences and Cultural Similarities = 135
• Learning Objectives = 135
• 5.1 Cultural Clusters = 135
• 5.2 Cultural Distance and Cultural Attractiveness = 153
• 5.3 Cultural Diversity = 165
• Summary = 186
• 6 Intercultural Communication and Negotiation = 189
• Learning Objectives = 189
• 6.1 Process Model of Intercultural Communication = 190
• 6.2 Elements of Intercultural Communication = 192
• 6.3 Language and Cognition = 222
• 6.4 Language and Translation = 225
• 6.5 Intercultural Negotiation = 233
• 6.6 Instrumental Forms of Intercultural Communication = 239
• Summary = 252
• 7 Intercultural Management of Individuals, Teams, and Organizations = 254
• Learning Objectives = 254
• 7.1 Individual Level : Career Patterns, Motivation, and Leadership in Different Cultures = 254
• 7.2 Group Level : Multicultural Teams = 271
• 7.3 Corporate Level : Organization in Different Cultures = 275
• Summary = 282
• 8 Intercultural Competence = 285
• Learning Objectives = 285
• 8.1 Relevance and Definition = 285
• 8.2 Dimensions of Intercultural Competence = 286
• 8.3 Stage Model of Intercultural Competence = 290
• 8.4 Developing Intercultural Competence as Learning Cycle = 292
• 8.5 Antecedents of Intercultural Competence = 294
• 8.6 Outcomes of Intercultural Competence = 297
• 8.7 Measuring Intercultural Competence = 300
• 8.8 Critical Outlook and Future Directions = 303
• Summary = 304
• 9 Intercultural Training = 307
• Learning Objectives = 307
• 9.1 Relevance and Definition = 307
• 9.2 Typology of Intercultural Training Methods = 308
• 9.3 Culture-Specific Training = 310
• 9.4 Culture-General Training = 316
• 9.5 Effectiveness of Intercultural Training = 320
• 9.6 Critical Outlook and Future Directions = 323
• Summary = 325
• References = 329
• Index = 384