The purpose of this study is to find out the effect of the service quality, service image, service value on participation satisfaction and service loyalty in exhibition & convention service. 233 subjects are conducted at exhibition & convention servic...
The purpose of this study is to find out the effect of the service quality, service image, service value on participation satisfaction and service loyalty in exhibition & convention service. 233 subjects are conducted at exhibition & convention service participants in Seoul, Pusan and Taegu convention center. According to the results as follows: Among the relationship of the convention & exhibition service quality, service image and service value are positively related to the participant satisfaction and service loyalty.