Mobile Health Technology and Healthcare Providers: Systemic Barriers to Adoption

다국어 초록 (Multilingual Abstract)

Objectives: Despite the growing use of mobile health (mHealth), certain barriers seem to be hindering the use of mHealthapplications in healthcare. This article presents a systematic review of the literature on barriers associated with mHealthreported by healthcare professionals. Methods: This systematic review was carried out to identify studies published fromJanuary 2015 to December 2019 by searching four electronic databases (PubMed/MEDLINE, Web of Science, Embase, andGoogle Scholar). Studies were included if they reported perceived barriers to the adoption of mHealth from healthcare providers’perspectives. Content analysis and categorization of barriers were performed based on a focus group discussion thatexplored researchers’ knowledge and experiences. Results: Among the 273 papers retrieved through the search strategy, 18works were selected and 18 barriers were identified. The relevant barriers were categorized into three main groups: technical,individual, and healthcare system. Security and privacy concerns from the category of technical barriers, knowledge andlimited literacy from the category of individual barriers, and economic and financial factors from the category of healthcaresystem barriers were chosen as three of the most important challenges related to the adoption of mHealth described in the includedpublications. Conclusions: mHealth adoption is a complex and multi-dimensional process that is widely implementedto increase access to healthcare services. However, it is influenced by various factors and barriers. Understanding the barriersto adoption of mHealth applications among providers, and engaging them in the adoption process will be important for thesuccessful deployment of these applications.

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