조직미덕이 조직구성원의 태도에 미치는 영향 - 정서적 몰입과 집단적 자긍심을 매개로 -

국문 초록 (Abstract)

본 연구는 조직내부와 조직외부를 향한 조직의 미덕적 행위가 조직구성원에게 어떻게 영향을 미치게 되는지 보고자 하였다. 연구1에서는 국내기업의 직장인들을 대상으로 국내 기업의 미덕적 행위에 대해서 파악하였으며 이러한 미덕적 행위가 결과적으로 조직 구성원에게 어떤 영향을 미치는지에 관해서 인터뷰를 통한 질적 연구를 수행하였다. 연구1의 결과를 기반으로 연구2에서는 국내 기업 253명의 조직구성원들을 대상으로 실증적 연구를 실시하였다. 연구1의 결과, 국내 직장인들은 조직미덕을 조직내부(조직 구성원)를 위한 미덕행위와 조직외부(사회)를 위한 미덕행위로 인식하고 있었다. 또한 조직 내부의 미덕적 행위는 정서적 몰입을 불러일으켰으며 조직 외부의 미덕적 행위는 집단적 자긍심을 발생시켰다. 연구2의 결과, 조직 내부의 미덕적 행위는 정서적 몰입에 통계적으로 유의한 정(+)의 영향을 미치는 것으로 나타났다. 또한 조직 내부의 미덕적 행위는 정서적 몰입을 매개로 조직시민행동과 조직 충성도에는 정(+)의 영향을 미치며, 감정적 소진에는 부(-)의영향을 미치는 매개효과를 밝혀냈다. 한편, 조직 외부의 미덕적 행위 역시 집단적 자긍심에 통계적으로 유의한 정(+)의 영향을 미치는 것으로 나타났고, 조직 외부의 미덕적 행위는 집단적 자긍심을 매개로 조직시민행동과 조직 충성도에는 정(+)의 영향을 미치며, 감정적 소진에는 부(-)의 영향을 미치는 매개효과를 검증하였다.

다국어 초록 (Multilingual Abstract)

This study suggests internal and external virtuous behavior in organization influenced employees'organizational citizenship behavior (OCB), organizational loyalty and emotional exhaustion throughmediated effect of affective commitment and collective self-esteem. Virtue in organization hasreceived attention as critical attribute of positive organizational scholarship. Cameron(2003) definedthe study of virtue as a study of the capacity, attributes, and reserve in organization thatfacilitates the expression of positive deviance among organization member. Accordingly, this studypresumed that virtuous behaviors within organization positively associate with OCB, andorganizational loyalty through affective commitment whereas the virtuous behaviors negativelyinfluence emotional exhaustion. On the other hand, we assumed that external virtuous behaviorspositively associate with OCB and organizational loyalty and negatively associate with emotionalexhaustion individually. In study 1, we conducted interview with Korean employees created items for internal andexternal virtue, and implemented empirical study for 253 employees of domestic companies in study2. This study contributes to the empirical investigation on how internal virtue (i.e. the employees'virtue for their organization) and external virtue (i.e. the organization's virtue for society), used asindependent variables, influence employees' organizational citizenship behavior (OCB), organizationalloyalty and emotional exhaustion after creating items for the two virtuous behaviors throughqualitative research.

목차 (Table of Contents)

• <요약>
• Ⅰ. 서론
• Ⅱ. 이론적 배경
• 1. 미덕
• 2. 미덕과 조직 구성원
• Ⅲ. 연구1
• 1. 표본 설계
• 2. 데이터 수집 및 분석
• 3. 결론 및 연구모형
• Ⅳ. 연구2
• 1. 조직 내부의 미덕적 행위와 정서적 몰입
• 2. 정서적 몰입의 매개효과
• 3. 조직 외부의 미덕적 행위와 집단적 자긍심
• 4. 집단적 자긍심의 매개효과
• 5. 조사대상자
• 6. 변수의 조작적 정의 및 측정
• 7. 공통방법오류(CMB)에 대한 검정
• 8. 변수들 간의 확인적 요인분석(CFA) 및 연구모형의 적합도 검증
• 9. 변수들 간의 상관관계와 타당도
• 10. 가설검증
• V. 토의 및 결론
• 1. 결론
• 2. 이론적 시사점
• 3. 실천적 시사점
• 4. 한계점과 향후연구
• 참고문헌
• Abstract

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