Factors Affecting Employee Job Satisfaction at the Biscafun Confectionery Factory : Focus on Employee Satisfaction

목차 (Table of Contents)

• ABSTRACT x
• CHAPTER 1: INTRODUCTION 1
• 1.1. Reason for study topic 1
• 1.1.1. Question 1
• 1.1.2. The urgency of the subject 2
• 1.2. Research objectives and research questions 3
• 1.2.1. Objectives of the study 3
• 1.2.2. Research question 3
• 1.3. Objects and scope of research 4
• 1.3.1. Research subjects 4
• 1.3.2. Research scope 5
• 1.4. Summary of research methods 5
• 1.5. The practical implications of research 5
• 1.6. Research situation related to the topic 6
• 1.6.1. Research situation in the World 6
• 1.6.2. Research situation in Vietnam 7
• 1.7. Structural thesis 8
• CHAPTER 2: LITERATURE REVIEW 10
• 2.1. The definition and importance of job satisfaction 10
• 2.1.1. Definition of job satisfaction 10
• 2.1.2. The importance of job satisfaction among workers 11
• 2.2. Research theories on job satisfaction 13
• 2.2.1. Maslow's Theory (1943) 13
• 2.2.2. Equity theory 15
• 2.2.3. Two – Factor theory 18
• 2.2.4. Job Characteristics Model 18
• 2.3. Research models of job satisfaction 23
• 2.3.1. Smith's Descriptive Work (JDI), Kendall and Hulin (1969) 23
• 2.3.2. Minnesota Satisfaction Questionaire (MSQ) 24
• 2.3.3. Job Satisfaction Survey (JSS) 25
• 2.4. Factors influencing job satisfaction of employees 26
• 2.4.1. Wages and benefits 26
• 2.4.2. Training and promotion opportunities 27
• 2.4.3. Relationship with superiors 27
• 2.4.4. Relationship with colleagues 28
• 2.4.5. Working properties 29
• 2.4.6. Working conditions 29
• 2.5. Summary of studies related to the satisfaction of employees at work 30
• CHAPTER 3: RESEARCH METHODOLOGY 35
• 3.1. Research design 35
• 3.1.1. Research process 35
• 3.1.2. Modeling research and hypotheses 36
• 3.2. Measure variables 43
• 3.3. Develop questionnaires, how to collect information 46
• 3.4. Sampling 47
• 3.4.1. Sampling method 47
• 3.4.2. Sample size 48
• 3.5. Descriptive statistics 48
• 3.6. Testing reliability of factor scale 49
• 3.7. Scale assessment by EFA discovery factor analysis 50
• 3.8. Linear regression analysis 51
• CHAPTER 4: DATAS ANALYSIS AND RESULTS 54
• 4.1. Introduction of Biscafun Confectionery Factory 54
• 4.1.1. History of formation and development 54
• 4.1.2. Organizational structure 56
• 4.1.3. Human resource characteristics 59
• 4.2. Descriptive statistics 60
• 4.2.1. Gender 62
• 4.2.2. Age 62
• 4.2.3. Academic level 63
• 4.2.4. Seniority 63
• 4.2.5. Monthly income 63
• 4.2.6. Department 64
• 4.3. Cronbach’s Alpha Analysis 64
• 4.4. Analyzing the EFA Discovery Factor 66
• 4.4.1. Exploring Factor Analysis of independent variables 66
• 4.4.2. Exploring Factor Analysis of dependent variables 70
• 4.5. Regression Analysis 72
• 4.5.1. Analysis of correlation coefficients 72
• 4.5.2. Evaluation and validation of the model 74
• 4.5.3. Check the assumptions of the regression model 77
• 4.5.4. Results of Regression analysis 81
• 4.6. T-Test and ANOVA Analysis 83
• 4.6.1. Test hypothesis H7 83
• 4.6.2. Test hypothesis H8 84
• 4.6.3. Test hypothesis H9 84
• 4.6.4. Test hypothesis H10 86
• 4.6.5. Test hypothesis H11 86
• 4.6.6. Test hypothesis H12 87
• 4.7. The results test the assumptions of the research model 89
• CHAPTER 5: CONCLUSION 90
• 5.1. Conclution 90
• 5.2. Suggested some management implications to improve employee satisfaction at the Biscafun Confectionery Factory 91
• 5.2.1. Factor " Relationship with superiors" 91
• 5.2.2. Factor "Working Properties" 93
• 5.2.3. Factor "Wages and Benefit" 95
• 5.2.4. Factor "Training and promotion opportunities" 97
• 5.2.5. Factor "Working conditions" 99
• 5.3. Limitations of the topic and recommendations for further research 100
• REFERENCES 103
• APPENDIX 109