브런치 카페의 서비스품질, 가치지각, 고객충성도의 영향관계

목차 (Table of Contents)

• Abstract
• Ⅰ. 서론
• Ⅱ．이론적　배경
• Ⅲ．연구방법
• Ⅳ. 실증분석
• Ⅴ. 결론 및 시사점
• 한글 초록
• 참고문헌

참고문헌 (Reference)

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3 이나래, "한식 디저트 카페의 물리적 환경이 감정반응에 의해 고객만족과 행동의도에 미치는 영향" 한국관광학회 34 (34): 233-256, 2010

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