Organizational structure significantly influences form performance. A recent survey of logistics professionals revealed that centralized structures accommodated logistics system integration better than decentralized structures. Also, centralized forms...
Organizational structure significantly influences form performance. A recent survey of logistics professionals revealed that centralized structures accommodated logistics system integration better than decentralized structures. Also, centralized forms spent a lower percentage of net sales on logistics costs and information systems supports costs than decentralized forms. On the other hand, no significant differences were identified between centralized and decentralized forms in terms of information system performance. Information system support needs were addressed comparably regardless of organizational structuring. However, while centralized and decentralized firms exhibited similar capabilities in terms of effectiveness, centralized forms appeared to be more efficient.