Job Satisfaction Effects on Performance: Moderating Effect of Ability = Job Satisfaction Effects on Performance: Moderating Effect of Ability

다국어 초록 (Multilingual Abstract)

Researchers have developed a relationship between job satisfaction and job performance, but the moderating effect on job satisfaction and performance like ability remains unexplored. This research, based on a study of employees of retail stores of KT, SK and LG telecommunication, it was hypothesized that job satisfaction effected on performance, and ability as a moderator developed the effect of them Questionnaire was collected 200 from these corporate retail stores, the statistic result provided ability The statistic analysis result provided that ability didn`t have influence on effect of job satisfaction on performance, but people need ability, like knowledge, skills and abilities (KSA) to compete with others in a corporate, the findings suggest that ability of an employee is an important part for a corporate, and requires due attention of individual ability. The research extends the findings of individual ability study pursued in a corporate, especially in retail stores of company.