코칭의 모델과 프로세스의 비교

다국어 초록 (Multilingual Abstract)

Coaching is now gathering more attention as a tool and/or a method of human resource development. Various forms of coaching are emergent such as executive coaching, CEO coaching and work place coaching, also diversity of coaching is increasing. Compared to this popularity of coaching, it is not enough to discuss standardization of coaching framework nor the models of coaching. What kind of process is right to be an effective coaching model?
What factors are necessarily included in order to result the awareness and responsibility of the clients? Do they have common factors? In this paper the well-known coaching models are reviewed and discussed from a perspective of their process and competencies. In order to comparison analysis we chose 7 coaching models, which are classified two groups; One is process oriented model, the other one is competency oriented model. Process oriented models are GROW model, Coaching conversation model, 8 steps coaching model, and MIRACLE coaching model. We found that the common path of these process oriented model is ‘Focus→Goal→ Reality→Action Plan → Execution’.
Competency oriented models which we examined are Co-active coaching model, Who-What-How model, and CMI　 Executive coaching model. We compared the factors of those models to 11 core coaching competencies of ICF(International Coach Federation).

참고문헌 (Reference)

1 Grant, A. M., British Psychology Society 2002

2 김현수, "한국형 코칭" 학지사 2008

3 김현수, "한국형 리더십코칭의 스킬" 31-42, 2007

4 한국코칭센터, "한국코칭센터: Corporate Coach U Korea 비간행 자료"

5 코칭경영원, "파워풀 그룹 코칭 매뉴얼" 코칭경영원 2014

6 이희경, "코칭입문" 교보문고 2005

7 정진우, "코칭리더십" 아시아코치센터 2008

8 선종욱, "코칭다이나믹스" 한국학술정보 2010

9 "코칭경영원"

10 백기복, "조직행동연구" 창민사 2002

11 스티븐 스토웰, "윈 윈 파트너십" 21세기북스 2002

12 존 휘트모어, "성과향상을 위한 코칭 리더십" 김영사 2007

13 전정희, "리조트코칭에 관한 연구 : 자기효능감 조절효과" 경기대학교 2010

14 로라 휘트워스, "라이프코칭 가이드" 아시아코치센터 2005

15 고현숙, "그룹코칭" 올림 2013

16 "국제코칭연맹(International Coaching Federation)"

17 Wright, J., "Workplace coaching: What's it all about?" 24 (24): 325-328, 2005

18 Coutu, D., "What Can Coaches do for you?" 91-97, 2009

19 Hooijberg, R., "Using multisource feedback coaching effectively in executive education" 8 (8): 483-493, 2009

20 Kilburg, R. R, "Toward a conceptual understanding and executive coaching" 48 (48): 134-144, 1996

21 Kaplan, R. E., "This is your life: Intensive coaching for executives" Kaplan DeVries Inc 1996

22 Sherman, S., "The wild west of executive coaching" 82 (82): 82-90, 2004

23 Sue-Chan, C., "The relative effectiveness of external, peer, and self-coaches" 53 (53): 260-278, 2004

24 Meyer, J. P., "The measurement and antecedents of Affective, Continuance, and normative commitment to the organization" 63 : 1-18, 1990

25 Ellinger, A., "The emergent coaching industry : a wake-up call for HRD professional" 11 (11): 287-230, 2008

26 Coach U., "The coach u personal and corporate coach training handbook" Coach U Inc. Wiley 2005

27 Judge W. Q., "The brave new world of executive coaching" 40 : 71-77, 1997

28 Morgan, H., "The art and practice of leadership coaching" John Wiley & Sons, Inc 2005

29 Peterson, D. B., "The art and practice of executive coaching" 1999

30 Berglas, S., "The Very Real Dangers of Executive Coaching" 86-92, 2002

31 M. Riggs, "The Impact of Perceived Group Success-Failure on Motivational Beliefs and Attitudes : A causal Model" 79 : 755-766, 1994

32 Treur, K. A. D., "The Benefits of Coaching for Employees and Organizations" Vrije Universiteitna

33 Ellinger, A. D., "Supervisory coaching behavior, employee satisfaction, and warehouse performance : A dyadic perspective in the distribution industry" 14 (14): 435-458, 2003

34 A. Bandura, "Social learning theory" Prentice Hall 1997

35 Fortune., "So Your're a Player. Do You Need a Coach?"

36 Fritsch J., "Similarities and differences in organizational coaching programs between the U.S. gorvernmenr and Fortune 500companies" 2006

37 Deborah, B. B., "Resistance and cooperation : A response to conflict over job performance" 52 : 1029-1053, 1999

38 Visser, M., "Relating in Executive Coaching: A Behavioural Systems approach" 29 (29): 891-901, 2010

39 Bolch, M., "Proactive coaching" 38 (38): 58-66, 2001

40 Parker, P., "Peer coaching: a realational process for accelerating career learning" 7 (7): 487-503, 2008

41 O'Reilly, C., "Organizational commitment and psychological attachment : The effects of compliance, identification, and internalization on prosocial behavior" 71 : 492-499, 1986

42 Berg, M. E., "Mental models in project management coaching" 19 (19): 3-13, 2007

43 MaGovern, J., "Maxmizing the impact of executive coaching : Behavioral change, organizational outcomes, and return on investment" 6 : 1-9, 2001

44 Talarico, M., "Manager as coach in a pharmacy benefit management organization: A critical incidents analysis" University of Minnesota 2002

45 Kets de Veris, M. F. R., "Leadership group coaching in action: The Zen of creating high performance team" 19 (19): 61-76, 2005

46 Day, D. V., "Leadership development : A review in context" 11 (11): 581-613, 2001

47 Grant, A. M., "Keeping up with cheese Research as a foundation for professional coaching of the future" 2003

48 Peterson, D. B., "Invited reaction : Development and initial validation of an instrument measuring managerial coaching skill" 16 (16): 179-184, 2005

49 Kinicki, A. J., "Influences of the quality of supervisorsubordinate relations : The role of time pressure, organizational commitment, and locus of control" 15 : 75-82, 1994

50 McCauley, C. D., "Handblook of Industrial, work and organizational psychology, vol1, Personnel Psycholoy" Sage 313-335, 2002

51 Clark, D., "Get a life, not a coach"

52 Mullen, E. J., "Framing the mentoring relationship as an information exchange" 4 (4): 257-281, 1994

53 Lowman R. L., "Executive coaching: The road to Dodoville needs paving with more than good assumptions" 57 : 90-96, 2005

54 Kilberg, R. R., "Executive coaching: Developing managerial wisdom in a world of chaos" American Psychological Association 2000

55 Peterson, D. B., "Executive coaching at work : The art of one-on-one change" 48 : 78-86, 1996

56 Brotman, L. E., "Executive coaching : The need for standards of competence" 50 : 40-46, 1998

57 Kampa-Kokesch, S., "Executive coaching : A comprehensive review of the literature" 53 : 205-228, 2001

58 Levinson H., "Executive coaching" 48 : 115-123, 1996

59 Witherspoon, R., "Executive Coaching: A continuum of roles" 48 : 124-133, 1996

60 Cavanagh, M. J., "Executive Coaching in Organizations : The Personal is the Professonnal" 2 (2): 6-15, 2004

61 Joo, B. K., "Executive Coaching : A Conceptual Framework From and Integrative Review of Practice and Research" 4 (4): 462-488, 2005

62 Katherine Ely, Lisa A., "Evaluating leadership coaching: A review and integrated framework" 21 : 585-599, 2010

63 Leimon, A., "Essential Business Coaching" Routledge. Taylor & Francis Group 2006

64 Jaros, S., "Effects of continuous, affective, and moral commitmnet on the withdrawal process : An evaluation of eight sturctural equation model" 36 : 951-995, 1993

65 Bielous, G. A., "Effective coaching : Improving managerial performers" 55 (55): 3-5, 1994

66 McLean, G. N., "Development and initial validation of an instrument measuring coaching skill" 16 (16): 157-178, 2005

67 국제코치연맹(International Coaching Federation), "Consumers consider coach certifications/credentials very important, according to new ICF study"

68 American Management Association, "Coaching: A global study of successful practices" 2008

69 Goldsmith, M., "Coaching for leadership: The practice of leadership coaching from the world’s greatest coaches" Pfeiffer 2005

70 Abbott, G. N., "Coaching expatriate managers for success : Adding value beyond training and mentoring" 44 (44): 295-317, 2006

71 Hamlin, R. G., "Coaching at the heart of managerial effectiveness : A cross-cultural study of managerial behaviors" 9 (9): 305-331, 2006

72 Evered, R. D., "Coaching and the art of management" 18 (18): 16-32, 1989

73 Jarvis, J., "Coaching and buying coaching services: A guide" CIPD 2004

74 Tobias L. L., "Coaching Executives" 48 : 87-39, 1996

75 Whitworth, L., "Co-Active Coaching" Intl Book Network 2007

76 De Hann E., "Client's Critical Moments of Coaching : Toward a ‘Client Model' of Executive Coaching" 9 (9): 607-621, 2010

77 Boyce, L. A., "Building Successful Leadership Coaching Relationships" 29 (29): 914-931, 2010

78 Hall, D. T., "Behind closed doors:What really happens in executive coaching" (Winter) : 39-53, 1999

79 Diedrich, R. C., "An interactive approach to executive coaching" 48 (48): 61-66, 1996

80 Noer, D. M., "An analysis Saudi Arabian and U. S. managerial coaching behaviors" 22 (22): 271-287, 2007

81 Bacon, T. R., "Adaptive coaching: The art and practice of a client-centered approach to performance improvement" Davis-Black 2003

82 Bono, J. E., "A Survey of Executive Coaching Practices" 62 : 361-404, 2009