RISS 학술연구정보서비스

검색

인기 검색어

    다국어 입력

    http://chineseinput.net/에서 pinyin(병음)방식으로 중국어를 변환할 수 있습니다.

    변환된 중국어를 복사하여 사용하시면 됩니다.

    예시)
    • 中文 을 입력하시려면 zhongwen을 입력하시고 space를누르시면됩니다.
    • 北京 을 입력하시려면 beijing을 입력하시고 space를 누르시면 됩니다.
    닫기

    지방행정 공무원의 직무스트레스 요인이 고객지향성에 미치는 영향 : 책임감 및 자신감의 매개효과를 중심으로 = The Effect of Job Stress Factors of Local Government Officials on Customer Orientation: Focused on Mediating Effects of Responsibility and Confidence

    한글로보기

    https://www.riss.kr/link?id=A106453986

    • 0

      상세조회
    • 0

      다운로드
    서지정보 열기
    • 내보내기
    • 내책장담기
    • 공유하기
      • URL 복사
    • 오류접수
    인용문이 복사되었습니다.

    부가정보

    다국어 초록 (Multilingual Abstract) kakao i 다국어 번역

    This study intended to analyze which job stress factors of public welfare officials affect negatively client-oriented tendency focusing on responsibility and self-efficacy as mediators. For this purpose, we developed a research model that is divided into two parts. One is job stress factors which may affect directly, the other is responsibility and self-efficacy which may affect indirectly as mediators. We analyzed the responses of 319 public welfare officials in Chungbuk with structural equation method. The results show that certain job stress factors such as conflict of role, lack of education and training, and negative image toward public officials affect client-oriented tendency negatively and indirectly with responsibility and self-efficacy as mediators. Unfair personnel decision has a negative effect on client-oriented tendency indirectly with responsibility as mediator and directly while lack of leadership has a negative effect on client-oriented tendency indirectly with self-efficacy as mediator. Meanwhile, overloaded job has not any effect on client-oriented tendency not only indirectly with responsibility and self-efficacy as mediators but also directly.
    번역하기

    This study intended to analyze which job stress factors of public welfare officials affect negatively client-oriented tendency focusing on responsibility and self-efficacy as mediators. For this purpose, we developed a research model that is divided i...

    This study intended to analyze which job stress factors of public welfare officials affect negatively client-oriented tendency focusing on responsibility and self-efficacy as mediators. For this purpose, we developed a research model that is divided into two parts. One is job stress factors which may affect directly, the other is responsibility and self-efficacy which may affect indirectly as mediators. We analyzed the responses of 319 public welfare officials in Chungbuk with structural equation method. The results show that certain job stress factors such as conflict of role, lack of education and training, and negative image toward public officials affect client-oriented tendency negatively and indirectly with responsibility and self-efficacy as mediators. Unfair personnel decision has a negative effect on client-oriented tendency indirectly with responsibility as mediator and directly while lack of leadership has a negative effect on client-oriented tendency indirectly with self-efficacy as mediator. Meanwhile, overloaded job has not any effect on client-oriented tendency not only indirectly with responsibility and self-efficacy as mediators but also directly.

    더보기

    분석정보

    View

    상세정보조회

    0

    Usage

    원문다운로드

    0

    대출신청

    0

    복사신청

    0

    EDDS신청

    0

    동일 주제 내 활용도 TOP

    더보기

    주제

    연도별 연구동향

    연도별 활용동향

    연관논문

    연구자 네트워크맵

    공동연구자 (7)

    유사연구자 (20) 활용도상위20명

    인용정보 인용지수 설명보기

    학술지 이력

    학술지 이력
    연월일 이력구분 이력상세 등재구분
    2023 평가 재인증평가 신청대상 (재인증)
    2020-01-01 등재 등재학술지 선정 (재인증) KCI등재
    2018-01-01 등재 등재후보학술지 선정 (신규평가) KCI등재후보
    2017-03-24 학회명변경 한글명 : 충북개발연구원 -> 충북연구원
    더보기

    이 자료와 함께 이용한 RISS 자료

    나만을 위한 추천자료

    해외이동버튼