The purpose of this study is to measure the effectiveness on the travel information system. more specifically, this study examines the relationship information quality and business effectiveness. Based on the literature, the quality of information sys...
The purpose of this study is to measure the effectiveness on the travel information system. more specifically, this study examines the relationship information quality and business effectiveness. Based on the literature, the quality of information system is divided into system quality, support service quality, information quality.
The results of the study are summarized as follows: First, information system quality has a positive effect on user's satisfaction. Second, information system quality has a positive effect on individual and group effectiveness. By analyzing the effectiveness are related influences according to the level of information system quality (system quality, support service quality, information quality).