식품안전사고에 대한 소비자의 지식과 대응 방안에 관한 연구

다국어 초록 (Multilingual Abstract)

Recently, as processed food and imported food are on the increase, complex food appear, which bring about food safety accidents continuously. So consumers’ anxiety at foods are on the increase, too.
This study classifies with the food safety accidents due to manufacturers’ intentional addition and food safety accidents due to appearance by accident, and targeting at married women living in small and medium urban areas, investigates the usual selection of food, selection of food after food safety accidents, recognition of food safety accidents, responsive behaviors, and level, consumers think, suitable to legal and administrative punishment by the government in order to provide countermeasures necessary for protect food safety accidents and fundamental materials necessary for government organizations’ food policy establishment.
Research results are as followings.
Customers usually used the most frequently large discount marts to purchase food and acquired the most information related to food safety through broadcasting, and through printed media and internet in order. They were confident of food related information acquired through civil consumer groups the most, and through experts such as food scientists and governmental organizations such as FDA in order. The confidence on broadcasting and printed media was low. But, they didn’t make an effort to acquire information on food safety accidents or harmful materials They relied on the contents published in newspapers or broadcastings.
Consumers responded that they usually examined distribution date carefully at the time of selection. They selected domestic food rather than imported ones, and never purchase the products unbelievable in manufacturing processes. After a food safety accident appears, they give more attentions on distribution date and packing and made an effort to select domestic food or organic agricultural products rather than imported food or general food. The efforts to directly transact with farmers or cultivate agricultural products increased. After a food safety accidents appears, they tried to do not eat the food at all or made an effort not to eat the food. As for the legal and administrative successive disposal and punishment level on food safety accidents, they responded not to be unsuitable the most. They responded that punishment and fine against food safety accidents had to be more rigorous. They responded that there were not sufficient governmental policies to secure food safety policies. Consumers responded that the organizations taking charge of foods had to find the information providers about of kinds of food safety accidents by manufacturers’ intentional addition, punish manufacturer as well as distributors, and impose fines exceeding the realized profits. But, as for accidental accidents, they responded that governmental organization had to ban importation and distribution and supervise more rigorously. This study suggest as followings on the bases of the above results.
When the governmental organizations advertise food related policies or broadcasts education program, it has to put into practical use of broadcasting media and printed medial positively, since consumers depends on those media heavily when they acquire information related to food safety, food safety accidents, or harmful materials. It is important that the two media should transfer accurate information. Therefore consumers have to recognize the danger level and have not to distort information even though food safety accidents should arise.
In addition, consumers want stronger punishment and thorough supervision when a food safety accident arises. So, governmental organizations must arrange existing policies and confirm punishment level that consumers want.

목차 (Table of Contents)

• Ⅰ. 서론 1
• 1. 연구배경 및 목적 1
• 2. 연구범위 4
• Ⅱ. 이론적 배경 5
• 1. 식품산업의 정의 및 현황 5
• 1) 식품산업의 정의 5
• 2) 식품산업의 현황 6
• 2. 식품안전사고에 대한 선행연구의 고찰 9
• 1) 식품안전사고의 정의 9
• 2) 식품안전사고의 특징 10
• 3) 식품안전사고의 유형 11
• 4) 식품안전사고 관련 연구 14
• 3. 국내외 식품안전사고 사례 분석 16
• 1) 국내 주요 식품안전사고 사례 분석 16
• 2) 국외 주요 식품안전사고 사례 분석 21
• 4. 식품안전사고에 대한 소비자의 대응행동 22
• 1) 소비자의 대응행동 관련 연구 22
• 2) 식품안전사고 관련 소비자 대응행동 24
• Ⅲ. 연구방법 26
• 1. 연구대상 및 기간 26
• 2. 설문지의 구성 및 조사방법 26
• 1) 인구사회학적 특성 27
• 2) 평소 식품 구입 경향 27
• 3) 식품안전사고 발생 후 변화된 식품 구매 경향 28
• 4) 식품안전관련 정보처 및 정부 정책에 대한 견해 29
• 5) 식품안전사고에 대한 사건개요와 정부기관의 조치 수준 29
• Ⅳ. 연구결과 32
• 1. 조사대상자의 일반사항 32
• 2. 평소 식품 구입 장소 35
• 3. 식품안전관련 정보처 및 신뢰도 36
• 4. 식품군별 안전성에 대한 인식도 38
• 5. 평소 식품 선택 시 고려사항 및 식품안전사고 발생 이후 변화 47
• 6. 식품안전사고 발생 후 소비변화 및 사례분석 51
• 1) 식품안전사고 발생 후 관련식품 소비 변화 51
• 2) 식품안전사고 사례 분석 53
• 7. 식품안전사고 법적·행정적 조치에 대한 소비자 인식 55
• 8. 정부 정책 및 과징금 적정성 여부 61
• Ⅴ. 요약 및 결론 63
• 1. 요약 63
• 2. 제언 및 연구의 한계 66
• 참고문헌 68
• ABSTRACT 72
• 부록 76