ANP를 적용한 정보시스템 아웃소싱 결정모델 : 아웃소싱 형태 결정을 중심으로

다국어 초록 (Multilingual Abstract)

Recent years, Information systems(IS) outsourcing was a most important strategy for many companies. It is now concerned as a strategical and aggressive plan to cut off their costs and make their product quality better. However there are not many studies of models to help making decisions in the companies. To offer a quantitative decision model, one of past studies showed outsourcing structure with AHP(Analytic Hierarchy Process). This study helped practitioners set priority and reap the most benefits from outsourcing and provided an easy way to find a priority of the IS model to increase the precision of decision making. Nevertheless, AHP is insufficient to present dependencies and feedback between factors and clusters.
Thus, we made IT outsourcing models with ANP(Analytic Network Process) which can present dependencies and feedback and applied one of these models to a real situation. Then we made comparisons between factors and clusters to make initial super matrix W and computed it to the limit. Within this result, we acquired the best solution(alternatives) of the situation. Finally, with the ANP software program, Super Decisions, we proved the result. As a result of analysis, we suggest systematic steps and quantitative model to reflect the dependencies and feedback.

목차 (Table of Contents)

• 제 1 장 서 론 1
• 제 1 절 연구의 목적 1
• 제 2 절 기존연구(AHP)의 한계 3
• 제 3 절 연구의 방법 5
• 제 2 장 문헌연구 7
• 제 1 절 정보시스템 아웃소싱 의사결정 영역과 결정요인 7
• 제 2 절 AHP(Analytic Hierarchy Process) 12
• 제 3 절 ANP(Analytic Network Process) 15
• 제 3 장 정보시스템 아웃소싱 의사결정 모형 32
• 제 1 절 ANP 아웃소싱 의사결정 모형 설정 32
• 제 2 절 아웃소싱 형태결정 모형 선정 36
• 제 4 장 ANP를 통한 아웃소싱 형태 의사결정 모형 적용사례 40
• 제 1 절 쌍비교를 통한 가중치 산출 40
• 제 2 절 극한 슈퍼행렬 계산 46
• 제 3 절 Super Decisions를 통한 검증 52
• 제 5 장 결 론 55
• 제 1 절 결과에 대한 논의 55
• 제 2 절 연구의 의의 및 한계점 57
• 참고문헌 59
• ABSTRACT 62
• 부 록 64