경찰특공대의 직무특성이 조직몰입에 미치는 영향 : 직무스트레스의 매개효과 중심으로 = The Impact of Job Characteristics on Organizational Commitment in Police Special Operations Unit - Focusing on the mediating effect of job stress -

다국어 초록 (Multilingual Abstract)

The purpose of this study is to analyze the effect of the job characteristics of police commandos on organizational commitment and to empirically verify whether job stress has a mediating effect in the relationship between them. Police commandos perform high-risk tasks directly related to life, such as responding to terrorism, rescuing hostages, and disposing of improvised explosives, and in recent years, the role of strengthening general security has been expanded due to the complexity of crime patterns and the increase in violent crimes. These changes in work increase the work stress of police commandos and have the potential to negatively affect job satisfaction and organizational commitment. Therefore, this study attempted to derive implications for improving the job environment of police commandos and strengthening organizational commitment by grasping the relationship between job characteristics and organizational commitment of police commandos and analyzing whether job stress has a mediating effect in this process.
To this end, a survey was conducted on 120 agents from 8 police commandos nationwide, and a structured questionnaire tool was used to measure job characteristics, organizational commitment, and job stress. The collected data were analyzed through factor analysis and hierarchical regression analysis, and the research results are as follows. First, it was found that the job characteristics of the police commandos had a positive significant effect on organizational commitment (β = .379, p < .001). In particular, job importance and job diversity were identified as major factors that positively influence organizational commitment. This suggests that the meaning and diversity of job performance play an important role in inducing organizational commitment. Second, job characteristics were found to have a positive significant effect on job stress (β = .303, p < .01). This shows that the job characteristics of the police commandos have the potential to cause stress in a complex and urgent work environment. Third, job stress was found to have a negative significant effect on organizational commitment (β = -.368, p < .01). This means that continuous stress during work can hinder commitment. Fourth, it was confirmed that job stress has a partial mediating effect in the relationship between job characteristics and organizational commitment (Sobel's z = 2.725; p < .01). This shows that job characteristics may directly affect organizational commitment, but job stress may partially weaken the effect.
This study is significant in that it empirically analyzed the specific relationship between job characteristics, job stress, and organizational commitment of the police commando for the first time. In addition, practical measures were proposed to strengthen the organizational commitment of the police commando. In particular, it emphasized the development of programs to strengthen organizational cohesion, the introduction of a systematic and effective compensation system, and the establishment of a stress management system. These proposals will serve as the basis for enhancing the work efficiency of the police commando and securing public safety. This study is expected to be used as basic policy and practical data reflecting the specificity of the police commando.

목차 (Table of Contents)

• 제1장 서 론 1
• 제1절 연구의 목적 1
• 제2절 연구의 범위 및 방법 4
• 1. 연구의 범위 4
• 2. 연구의 방법 5
• 제2장 이론적 배경 7
• 제1절 경찰특공대의 의의 7
• 1. 경찰특공대의 개념 7
• 2. 경찰특공대의 주요임무 8
• 3. 경찰특공대의 현황 9
• 제2절 직무특성 11
• 1. 직무특성의 개념 11
• 2. 직무특성의 구성요소 14
• 제3절 조직몰입 21
• 1. 조직몰입의 개념 21
• 2. 조직몰입의 구성요소 23
• 제4절 직무스트레스 25
• 1. 직무스트레스 개념 25
• 2. 직무스트레스 구성요소 27
• 제5절 직무특성, 조직몰입, 직무스트레스 간의 관계 29
• 1. 직무특성과 조직몰입 간의 관계 29
• 2. 직무특성과 직무스트레스 간의 관계 31
• 3. 직무스트레스와 조직몰입 간의 관계 32
• 제3장 연구설계 34
• 제1절 연구모형 및 연구가설 34
• 1. 연구모형 34
• 2. 연구가설 35
• 제2절 주요 변수의 조작적 정의 및 측정 35
• 1. 독립변수 35
• 2. 종속변수 36
• 3. 매개변수 37
• 제3절 자료수집 및 분석방법 38
• 1. 자료수집 38
• 2. 분석방법 39
• 제4장 분석결과 및 논의 40
• 제1절 주요 변수의 기술통계 40
• 1. 인구사회학적 특성 40
• 2. 타당도 및 신뢰도 분석 43
• 3. 주요 변수의 특성 49
• 제2절 분석결과 및 논의 50
• 1. 직무특성, 조직몰입, 직무스트레스의 상관관계 50
• 2. 직무특성과 조직몰입의 관계에서 직무스트레스의 매개효과 51
• 3. 분석결과 논의 54
• 제5장 결 론 56
• 참 고 문 헌 62
• ABSTRACT 73
• [설문지] 76