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      Problem solving in the helping professions

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      https://www.riss.kr/link?id=M4473943

      • 저자
      • 발행사항

        Pacific Grove, Calif. : Brooks/Cole Pub. Co., c1994

      • 발행연도

        1994

      • 작성언어

        영어

      • 주제어
      • DDC

        158/.3 판사항(20)

      • ISBN

        0534204546 (pbk.)

      • 자료형태

        일반단행본

      • 발행국(도시)

        California

      • 서명/저자사항

        Problem solving in the helping professions / Tricia McClam, Marianne Woodside.

      • 형태사항

        xi, 192 p. : ill.; 23 cm.

      • 일반주기명

        "A Clairemont book."
        Includes bibliographical references and index.

      • 소장기관
        • 가천대학교 중앙도서관 소장기관정보
        • 강남대학교 도서관 소장기관정보
        • 계명대학교 동산도서관 소장기관정보
        • 국립금오공과대학교 도서관 소장기관정보
        • 국립중앙도서관 국립중앙도서관 우편복사 서비스
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      목차 (Table of Contents)

      • CONTENTS
      • 1 Preparing for Problem Solving = 1
      • Problems Encountered in Human Services = 2
      • Clients and the Problem-Solving Process = 3
      • The Motivated Client = 5
      • CONTENTS
      • 1 Preparing for Problem Solving = 1
      • Problems Encountered in Human Services = 2
      • Clients and the Problem-Solving Process = 3
      • The Motivated Client = 5
      • The Reluctant Client = 5
      • The Resistant Client = 6
      • The Culturally Different Client = 8
      • The Overly Demanding Client = 9
      • The Silent Client = 10
      • Definitions of Problem Solving = 10
      • Assumptions of the Problem-Solving Process = 11
      • Case Study : Meet Gloria = 12
      • Discussion = 17
      • Critical Thinking and Creativity in Problem Solving = 17
      • Critical Thinking = 17
      • Creativity = 18
      • A Problem-Solving Model for Human Services = 19
      • Goals of the Model = 20
      • Beginning the Process = 24
      • The Helper's Role = 25
      • Organizational Matters = 25
      • The Client's Role = 26
      • Points to Remember = 26
      • References = 27
      • 2 Problem Identification = 29
      • Case Study : Beth and Ruth : Decisions for the Future = 30
      • Goal 1 : Defining the Three Activities in Problem Identification = 35
      • Goal 2 : Determining the Client's Expectations = 36
      • Skill Lesson 2.1 : Identifying and Assessing the Presenting Problem = 36
      • Skill Lesson 2.2 : Determining Who Owns the Problem = 39
      • Goal 3 : Forming a Collaborative Relationship with the Client = 40
      • Skill Lesson 3.1 : Expanding Your Knowledge of the Client = 41
      • Skill Lesson 3.2 : Assessing the Client's Problem-Solving Abilities = 45
      • Skill Lesson 3.3 : Making a Referral When Appropriate = 48
      • Skill Lesson 3.4 Collecting Information About the Client and the Environment = 49
      • Skill Lesson 3.5 : Drawing a Conceptual Picture of the Problem = 55
      • Goal 4 : Identifying the Problem = 59
      • Skill Lesson 4.1 : Developing a Problem Statement = 59
      • Skill Lesson 4.2 : Evaluating the Problem Statement = 61
      • Goal 5 : Analyzing Professional Issues That Affect Problem Identification = 63
      • Skill Lesson 5.1 : Identifying Helper Roles in Problem Identification = 63
      • Skill Lesson 5.2 : Acknowledging Ethical Considerations = 64
      • Skill Lesson 5.3 : Recognizing Pitfalls = 65
      • Points to Remember = 67
      • References = 67
      • 3 Decision Making = 69
      • Case Study : Helping Alphonse (Part 1) = 69
      • Goal 1 : Defining the Three Activities in Decision Making = 76
      • Goal 2 : Stating the Purposes and Activities for Goal Selection = 77
      • Skill Lesson 2.1 : Developing a Rationale for Establishing Goals = 78
      • Skill Lesson 2.2 : Stating Clear. Unambiguous Goals = 79
      • Skill Lesson 2.3 : Developing Subgoals = 80
      • Goal 3 : Generating Alternatives = 81
      • Skill Lesson 3.1 : Defining Creativity = 81
      • Skill Lesson 3.2 : Identifying Strategies for Generating Alternatives = 83
      • Skill Lesson 3.3 : Assessing the Alternatives Identified = 88
      • Goal 4 : Making Decisions = 90
      • Skill Lesson 4.1 : Identifying Five Decision-Making Strategies = 91
      • Skill Lesson 4.2 : Comparing Types of Decisions = 96
      • Skill Lesson 4.3 : Evaluating Decision Making = 100
      • Goal 5 : Analyzing Professional Issues That Affect Decision Making = 102
      • Skill Lesson 5.1 : Identifying Helper Roles in Decision Making = 102
      • Skill Lesson 5.2 : Developing Skills That Promote Decision Making = 103
      • Skill Lesson 5.3 : Acknowledging Ethical Considerations = 106
      • Skill Lesson 5.4 : Recognizing Pitfalls = 107
      • Points to Remember = 108
      • References = 109
      • 4 Problem Resolution = 110
      • Case Study : Helping Alphonse (Part 2) = 111
      • Goal 1 : Defining Three Activities in Problem Resolution = 116
      • Goal 2 : Identifying the Activities of Implementation Planning = 117
      • Skill Lesson 2.1 : Reviewing Perceptions of the Problem = 117
      • Skill Lesson 2.2 : Developing a Positive Attitude Toward Change = 119
      • Skill Lesson 2.3 : Devising the Implementation Plan = 122
      • Goal 3 : Taking Action = 128
      • Skill Lesson 3.1 : Building a Support Network = 130
      • Skill Lesson 3.2 : Developing a Feedback Process = 133
      • Skill Lesson 3.3 : Collecting and Recording Data = 134
      • Skill Lesson 3.4 : Ending Implementation = 136
      • Goal 4 : Evaluating the Process = 138
      • Skill Lesson 4.1 : Defining Summative Evaluation = 138
      • Skill Lesson 4.2 : Setting the Stage for Summative Evaluation = 139
      • Skill Lesson 4.3 : Determining the Outcomes of the Process = 141
      • Skill Lesson 4.4 : Assessing the Client's Satisfaction = 143
      • Skill Lesson 4.5 : Checking for Success = 145
      • Goal 5 : Analyzing Professional Issues That Affect Problem Resolution = 146
      • Skill Lesson 5.1 : Identifying Helper Roles in Problem Resolution = 147
      • Skill Lesson 5.2 : Developing Skills That Promote Problem Resolution = 148
      • Skill Lesson 5.3 : Acknowledging Ethical Considerations = 149
      • Skill Lesson 5.4 : Recognizing Pitfalls = 151
      • Points to Remember = 152
      • References = 153
      • 5 Putting It All Together = 154
      • Phase 1 : Problem Identification = 155
      • Case Study : Community Mental Health : One Agency's Perspective (Part 1) = 155
      • Phase 2 : Decision Making = 163
      • Case Study : Community Mental Health : One Agency's Perspective (Part 2) = 164
      • Phase 3 : Problem Resolution = 173
      • Case Study : Community Mental Health : One Agency's Perspective (Part 3) = 174
      • References = 184
      • 6 Final Thoughts = 185
      • Listen Carefully = 185
      • Collaborate with Others = 186
      • Expand Your Creativity and Critical Thinking = 187
      • Practice Your Skills = 187
      • Maintain Ethical Standards = 188
      • Evaluate Constantly = 188
      • Conclusion = 189
      • References = 189
      • Index = 190
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