The purpose of this study is to empirically examine the impact of professional football clubs’ Creating Shared Value (CSV) activities on the structural relationships among club image, club trust, club reputation, and consumer behavioral intentions. ...
The purpose of this study is to empirically examine the impact of professional football clubs’ Creating Shared Value (CSV) activities on the structural relationships among club image, club trust, club reputation, and consumer behavioral intentions. To achieve this, data from 365 fans of five professional football clubs were utilized, and the data was analyzed using SPSS 29.0 and AMOS 29.0 statistical programs in accordance with the objectives of this study. first, it was found that the shared value creation activities of professional soccer teams had a significant effect on the team image. Second, it was found that the shared value creation activity of professional soccer teams had a significant effect on the trust of the club. Third, the team image was found to have a significant effect on the team's reputation. Fourth, it was found that the trust of the club had a significant effect on the club's reputation. Fifth, the team image was found to have a significant effect on the intention of action. Sixth, it was found that the trust of the club had a significant effect on the intention of action.