Police administration : an introduction

목차 (Table of Contents)

• CONTENTS
• PREFACE = xvii
• Part One Principles of Administration
• 1. BRIEF HISTORY OF POLICE AGENCIES = 1
• EVOLUTION OF THE AMERICAN POLICE SERVICE = 4
• First Reform Effort = 8
• SECOND GENERATION OF REFORM = 10
• Police and the Mass Media = 11
• Police Reforms before World War Ⅱ = 13
• Postwar Developments = 14
• ACCREDITATION = 17
• ROAD TO PROFESSIONALISM = 19
• POLICE ROLE TODAY = 20
• Concept of Law Enforcement = 20
• Concept of Police Service = 22
• CONCEPT OF POLICE PROFESSIONALISM = 24
• 2. CONCEPTS OF MANAGEMENT = 30
• THEORIES OF MANAGEMENT = 31
• Scientific Management Theories = 31
• Human Relations Management Theories = 32
• Organizational Theories = 34
• Behavioral Theories of Management = 36
• Management by Objectives = 37
• Management for Quality = 38
• Contingency Theory of Management = 40
• ROLE OF THE MANAGER = 41
• Duties of Management = 41
• Leadership Function = 43
• 3. ORGANIZATION OF POLICE AGENCIES = 49
• THEORY OF HIERARCHICAL ORGANIZATION = 50
• Authority and Responsibility = 50
• Chain of Command = 51
• Unity of Command = 51
• Coordination and Span of Control = 54
• Specialization = 59
• ORGANIZING A POLICE AGENCY = 61
• Terminology: Ranks, Functions, and Elements = 62
• Function Analysis = 63
• EXAMPLES OF POLICE AGENCY ORGANIZATION = 73
• UNCONVENTIONAL ORGANIZATIONAL PLANS = 74
• Patrol-Oriented Investigation = 75
• Team Policing = 84
• Community Policing = 84
• 4. RESEARCH AND PLANNING = 90
• THEORY OF PLANNING = 91
• Role of Research = 91
• Responsibility for Planning = 93
• Types of Plans = 94
• PLANNING PROCESS = 100
• Needs Assessment = 100
• Goal and Objective Setting = 103
• DEFINITION OF ALTERNATIVE METHODS = 106
• Cost-Benefit Assessment = 107
• Selection of Methodology = 108
• Definition of Evaluation Method = 109
• 5. BUDGETING = 112
• PURPOSE OF BUDGETING = 112
• TYPES OF BUDGETS = 113
• Capital Budget Formats = 114
• Operating Budget Formats = 115
• PREPARATION OF BUDGET = 119
• Budget Cycle = 119
• Methods of Budget Preparation = 122
• Budget Adoption = 132
• Budget Execution = 133
• Budget Review = 134
• FUNDING = 135
• Part Two Management of Material Resources
• 6. POLICE BUILDINGS AND VEHICLES = 139
• POLICE BUILDINGS = 139
• Building Design: Planning Process = 140
• Basic Planning Criteria = 141
• Physical Requirements = 147
• Building Alternatives = 148
• Independent Police Station = 149
• Specialized Building Network = 149
• Multiagency Facilities = 151
• Recycling of Existing Facilities = 153
• Remodeling of Existing Police Building = 153
• Conversion of Other Facilities to Police Use = 153
• POLICE VEHICLES = 154
• Functions of Police Vehicles = 156
• Patrol Vehicles = 156
• Command Vehicles = 158
• Undercover Vehicles = 159
• Single-Purpose Police Vehicles = 160
• Police Motorcycles = 161
• Nonmotorized Patrol Vehicles = 162
• Police Aircraft = 164
• Police Marine Craft = 165
• Selection and Acquisition of Police Vehicles = 165
• Vehicle Operation and Maintenance = 167
• 7. PERSONAL EQUIPMENT = 171
• POLICE UNIFORMS = 172
• Standard Duty Uniform = 172
• Special-Purpose Uniforms = 175
• Plainclothes Officers = 175
• Police Insignia = 176
• PROTECTIVE EQUIPMENT = 177
• POLICE WEAPONS = 181
• Handguns = 181
• Rifles and Shotguns = 183
• Nonlethal Weapons = 183
• POLICE SERVICE EQUIPMENT = 187
• 8. POLICE INFORMATION SYSTEMS = 192
• NATURE OF INFORMATION SYSTEMS = 193
• MANAGEMENT INFORMATION SYSTEMS = 195
• POLICE SERVICE INFORMATION SYSTEMS = 198
• Case Report = 198
• Other Police Service Records = 200
• Personal Identification Files = 201
• Indexing = 202
• Summaries and Bulletins = 203
• Uniform Crime Reporting System = 204
• INFORMATION TECHNOLOGIES = 204
• Writing = 205
• Photography = 205
• Telephones = 206
• Radiotelephones = 206
• Teletype = 207
• COMPUTERS = 207
• Some Computer Basics = 209
• Processors = 210
• Memory = 210
• Monitors = 211
• Printers = 212
• Connecting Computers = 212
• Software = 214
• Computers in Law Enforcement = 215
• Word-Processing Programs = 215
• Desktop Publishing Programs = 216
• Database Programs = 216
• Accounting Programs = 218
• Special Application Programs for Law Enforcement = 218
• 9. POLICE COMMUNICATIONS SYSTEMS = 225
• POLICE COMMUNICATIONS TECHNOLOGIES TODAY = 228
• Written Documents = 229
• Telephones = 230
• Radiotelephones = 233
• Computers = 238
• Television = 241
• POLICE-PUBLIC COMMUNICATIONS SYSTEMS = 243
• EFFECTIVE COMMUNICATIONS = 244
• 10. POLICE PROPERTY AND EVIDENCE MANAGEMENT = 247
• PROPERTY ACQUISITION = 247
• Requisition = 250
• Selection = 251
• Transaction = 254
• Receipt = 254
• Legal Considerations in Police Purchasing = 255
• Donated Equipment and Funds = 256
• INVENTORY AND PROPERTY CONTROL = 257
• Inventory Controls = 257
• Property Maintenance = 258
• Disposition-of Obsolete and Unneeded Equipment = 259
• CONTROL OF NONPOLICE PROPERTY = 261
• Evidence = 261
• Nonevidence Property = 263
• Part Three Management of Human Resources
• 11. PERSONNEL RECRUITMENT AND SELECTION = 266
• RECRUITMENT = 267
• Entry-Level Personnel = 268
• College Students = 271
• Minority Applicants = 273
• Women = 276
• Experienced Personnel = 278
• SELECTION = 279
• Multiple-Hurdle Procedure = 283
• Multiple Assessment Procedure = 284
• Assessment Center Method = 286
• Psychological Tests and Screening = 287
• Oral Interviews = 287
• Background Investigations = 288
• 12. TRAINING AND CAREER DEVELOPMENT = 293
• TRAINING = 294
• Who Should Provide Training = 295
• Methods of Training = 296
• Field Training = 300
• CAREER DEVELOPMENT = 302
• Performance Evaluation = 304
• Promotional Systems = 310
• Career Development Systems = 312
• 13. LEADERSHIP AND DISCIPLINE = 318
• LEADERSHIP = 318
• Functions of Leadership = 319
• Leadership Styles = 321
• Leadership and Employee Grievances = 322
• DISCIPLINE = 326
• Sources of Discipline Problems = 328
• Serious Discipline Problems = 330
• Systematic Corruption = 331
• Ways to Deal with Discipline Problems = 332
• Part Four Management of Police Operations
• 14. ADMINISTRATION OF PATROL OPERATIONS = 342
• PRINCIPLES OF PATROL FORCE MANAGEMENT = 343
• Functions of the Patrol Force = 343
• Preventive Patrolling = 344
• Twenty-Four-Hour Service = 346
• One- and Two-Officer Patrol Units = 346
• COMMUNITY AND TEAM POLICING = 350
• DETERMINATION OF PATROL FORCE REQUIREMENTS = 352
• Patrol Force Size = 352
• Patrol Deployment: Shifts and Beats = 354
• Relief Shifts = 362
• COMPUTERIZED ALLOCATION SYSTEMS = 364
• AUTOMOTIVE AND NONAUTOMOTIVE PATROLS = 365
• 15. TRAFFIC-LAW ENFORCEMENT ADMINISTRATION = 370
• TYPES OF TRAFFIC LAW ENFORCEMENT UNITS = 372
• OPERATIONS OF THE TRAFFIC LAW ENFORCEMENT UNIT = 373
• Traffic Safety Education = 373
• Traffic Accident Investigation = 374
• Traffic Enforcement = 375
• Directing of Traffic = 380
• General Assistance to Motorists = 380
• POLICE AND TRAFFIC ENGINEERING = 381
• SPECIAL PROBLEMS IN TRAFFIC LAW ENFORCEMENT = 382
• Enforcement of Driving-While-intoxicated Violations = 382
• Expressway Enforcement = 384
• Mandatory Safety Restraints and Devices = 386
• Unlicensed Drivers = 386
• Commercial Vehicles = 387
• Parking Enforcement = 388
• SELECTIVE ENFORCEMENT AND STEP = 389
• PURSUIT DRIVING = 393
• 16. ADMINISTRATION OF CRIMINAL INVESTIGATION = 399
• FUNCTIONS OF CRIMINAL INVESTIGATION UNITS = 399
• TYPES OF INVESTIGATIVE UNITS = 401
• TECHNICAL SUPPORT FOR INVESTIGATION = 404
• ORGANIZATION OF CRIMINAL INVESTIGATION UNITS = 406
• Organized Crime Investigative Units = 406
• Special Crimes Unit = 410
• ADMINISTRATION OF INVESTIGATIVE OPERATIONS = 413
• Case Assignment = 414
• Evaluation of Solvability = 414
• Coordination of Investigative Activity = 415
• Collection and Distribution of Information = 416
• Legal Implications = 417
• 17. MANAGEMENT OF AUXILIARY AND SUPPORT UNITS = 421
• SPECIAL OPERATIONAL UNITS = 421
• Juvenile Crime Units = 422
• Crime-Prevention Units = 424
• Community Relations Units = 425
• Tactical Units = 426
• Special Situations Units = 427
• SUPPORT SERVICES = 428
• Building Maintenance and Custodial Services = 430
• Vehicle Maintenance = 431
• Secretarial, Clerical, and Office Management Services = 431
• Financial Management Services = 431
• Personnel Management = 431
• Purchasing and Property Management = 432
• Communications and information Services = 432
• Public Information = 432
• Legal Counsel = 432
• Personnel Training = 433
• Criminalistics Services = 433
• Crime Analysis, Intelligence, or Planning Services = 433
• Jail Operations = 434
• 18. POLICE AND THE COMMUNITY = 437
• WHAT IS A COMMUNITY? = 437
• Minority Communities = 440
• Dominant Community = 444
• Business Community = 445
• Criminal Community = 446
• RESPONSE TO COMMUNITY NEEDS = 450
• POLICE AND SPECIAL "COMMUNITIES" = 454
• Police and the Parent Government = 455
• Police Unions and Unionlike Organizations = 457
• Police and the News Media = 459
• Appendices
• A. ANSWERS TO REVIEW QUIZZES = 464
• B. GLOSSARY = 466
• C. SELECTIVE BIBLIOGRAPHY = 495
• D. INDEX = 499