상사의 정서지능이 부하의 태도 및 수행에 미치는 영향: 변혁적 리더십의 매개효과를 중심으로 = The Effect of Leader's Emotional Intelligenceon Subordinate's Attitude and performance:Focus on Mediating Effect of Transformational Leadership

다국어 초록 (Multilingual Abstract)

The main purpose of this study was to examine the mediating effect of transformational leadership between leader's Emotional Intelligence(EI) and subordinate's attitude and performance. Data were collected from 300 pairs of leaders and subordinates by survey questionnaires. Results revealed that leader's EI rated by both self and her/his subordinate positively related transformational leadership. Also, the transformational leadership was positively related to subordinate's supervisory satisfaction, job satisfaction, and task performance. The transformational leadership mediated the relationship between the leader's EI and subordinate's supervisory satisfaction, and subordinate's EI moderated the relationship between transformational leadership and subordinate's supervisory satisfaction. Based on these results, the implications and limitations of this study and the directions for future research were discussed.

국문 초록 (Abstract)

이 연구의 주 목적은 먼저 상사의 정서지능과 변혁적 리더십 간의 관계를 밝히고, 더 나아가 상사의 정서지능이 변혁적 리더십을 통해 부하의 태도 및 수행(부하의 상사에 대한 만족, 직무만족, 과업수행)에 영향을 미치는 과정을 검증하는 데 있다. 또한 부가적으로 부하의 정서지능이 변혁적 리더십과 부하의 태도 및 수행 간의 관계를 조절하는지를 알아보았다. 연구를 위하여 상사와 부하를 한 쌍으로 각각 300명씩 총 600명의 현직자들에게 설문조사를 실시하였다. 연구 결과, 상사 스스로 평정한 정서지능(자기평정)과 부하가 평정한 상사 정서지능(타인평정)은 모두 변혁적 리더십과 유의한 정적 상관을 나타내었고, 변혁적 리더십은 부하의 상사만족, 직무만족, 과업수행과 유의한 정적 상관이 있었다. 또한 상사 정서지능이 변혁적 리더십을 통해 부하의 상사에 대한 만족에 영향을 주는 것으로 나타나서 상사 정서지능과 부하의 상사만족 간의 관계에서 변혁적 리더십의 매개효과가 유의하였다. 하지만 상사 정서지능이 변혁적 리더십을 통해서 부하의 직무만족 및 과업수행에 영향을 미치는 변혁적 리더십의 매개효과는 유의하지 않았다. 변혁적 리더십과 부하의 태도 및 수행 간의 관계에서 부하 정서지능의 조절효과 역시 부하의 상사에 대한 만족에서만 유의하였다. 마지막으로 이러한 연구 결과를 토대로 연구의 의의와 제한점, 추후 연구 과제를 논의하였다.

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