인사공정성 인식이 조직시민행동에 미친 영향 = 서울시 공무원의 인식을 중심으로

다국어 초록 (Multilingual Abstract)

This paper examines local government civil servant perception of pubic personnel management justice and organizational citizenship behavior(OCB). For this purpose, three of Seoul city civil servant perceived justices are proposed to affect supervisor trust and perceived organizational support(POS) and consequently to influence employee organizational citizenship behavior. This study, Which used data from Seoul city civil servant, showed acceptable data-fit of proposed model and supported seven of the nine research hypotheses. The empirical results indicated that procedural justice and interactional justice take effect on supervisor trust and perceived organizational support, and the supervisor trust and perceived organizational support in turn have strong influence on civil servant organizational citizenship behavior, and take supervisor trust effect on perceived organizational support. It was confirmed that both supervisor trust and perceived organizational support variable are effective mediators linking civil servant pubic personnel management justice(Procedural Justice, Interactional Justice) and their organizational citizenship behavior. In depth discussion on implication, limitation, and future research direction were supplied.

목차 (Table of Contents)

• Ⅰ. 서론
• Ⅱ. 이론적 배경 및 선행연구
• Ⅲ. 분석모형과 조사설계
• Ⅳ. 조사결과 분석
• Ⅴ. 결론
• 〈참고문헌〉

참고문헌 (Reference)

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