멀티미디어 웹 사이트 사용성 품질 평가

다국어 초록 (Multilingual Abstract)

This study is intended to propose quality criteria and Web metrics for usability quality evaluation of multimedia Web sites. Recently, applications of the Web sites are not limited to the area of industry and operating as it integrates the new technology. Also as information super highway becomes common with development of network technology, multimedia Web site is on the rise due to various use of multimedia attributes. Therefore this study expands to apply HTML based Web site quality evaluation studied in Software engineering, HCI, Hypermedia to multimedia Web site, and suggests new metrics by integrating flash usability which is expanding its portion in multimedia Web site lately. The Web metrics proposed in this study are verified by heuristic evaluation from a group of expert. It analyses the results of quantitative and qualitative quality evaluation on Web Award Korea by comparing the award-winning, high-quality Web site with non-winning Web sites. This study can be used to establish guideline for high-quality multimedia Web site development in the future.

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