잡 크래프팅 모델에 근거한 간호사의 동기부여와 직무효과의 구조적 관계 = Structural Relationship Between Nurses’Occupational Motivation and Effectiveness Based on the Job Crafting Model

다국어 초록 (Multilingual Abstract)

Purpose: This study was to investigate the structural relationship between nurses’ motivation and effectiveness in their occupations using the Job Crafting model. This study was identified that the nurses’ occupational motivation affected task, cognitive, and relational crafting. The factors affecting job effectiveness, organizational commitment and job embeddedness were also identified. Methods: The survey was conducted with 596 participating nurses working in common general hospitals and tertiary hospitals within South Korea. A structural equation model was constructed to verify the fitness of this model. Data was analyzed using SPSS 23.0 and AMOS 21.0 programs. Results: The identified factors affecting occupational motivation was positive affectivity job crafting. Cognitive crafting had a significant impact on task and relational crafting, but task crafting had no significant influence on organizational commitment. Organizational commitment was found to have a significant impact on job embeddedness. As a result of comparing by size of the hospital, the Job Crafting model validated in this study showed higher fitness at tertiary hospitals than in common general hospitals. Conclusion: We found that nurses’ job crafting behavior and occupational motivation cause them to have a significant influence on organizational commitment and job embeddedness, which are factors of job effectiveness.

국문 초록 (Abstract)

연구목적 : 본 연구는 잡 크래프팅의 모델에 근거한 간호사의 동기부여와 직무효과의 구조적 관계를 파악하기 위해 직무자율성, 직무복잡성, 긍정심리자본 및 사회적지지의 동기부여가 업무 크래프팅, 인지 크래프팅 및 관계 크래프팅과 조직몰입 및 직무배태성의 직무효과에 미치는 요인을 파악하고 구조모형을 구축하여 적합도롤 검증하였다.
연구방법 : 종합병원과 상급종합병원에 근무하는 간호사 596명을 대상으로 설문지를 이용하여 자료를 수집하였다. 자료분석은 SPSS 23.0과 AMOS 21.0 프로그램을 이용하여 가설모형에 대한 적합도 검증 및 가설검증을 실시하고, 수정모형에 대한 종합병원과 상급종합병원의 다중집단모형 구조방정식모형 분석을 실시하였다.
연구결과 : 최종모형의 결과에서 외생변수인 간호사의 동기부여 요인은 내생변수인 잡 크래프팅과 직무효과에 유의한 영향을 미쳤다. 잡 크래프팅의 인지 크래프팅은 업무 크래프팅과 관계 크래프팅에 유의한 영향을 미쳤으나, 업무 크래프팅은 조직몰입에 유의한 영향을 미치지 못하였다. 조직몰입은 직무배태성에 유의한 영향을 주는 것으로 확인되었다. 병원의 규모에 따른 모형의 차이를 검증한 결과, 상급종합병원에서 종합병원보다 모형의 적합성이 더 높은것으로 나타났다.
결론 : 본 연구결과 잡 크래프팅 행위와 이를 유발하는 동기부여요인이 직무효과 요인인 조직몰입과 직무배태성에 유의한 영향을 미치게 됨을 확인하였다.

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