병원 조직 및 구성원들 간 신뢰수준에 영향을 미치는 요인

다국어 초록 (Multilingual Abstract)

Objectives : The aim of this study is to understand the antecedents of trust with regard to organization and interpersonal trust among the employees of a hospital organization. Methods : Data were collected from 942 employees who work at ten hospitals of Seoul in other cities in Korea. Collected data were analyzed using SPSS Ver. 18.0 and AMOS Ver. 18.0 and by a frequency analysis, t-test, ANOVA, and regression analysis. Results : The main finding here was that the trust of hospital employees is significantly affected by fairness, consideration, morality, competence, and social responsibility. Conclusions : This result implies that hospital administrators should endeavor to improve the level of trust of among the employees of their organization and in therir coworkers through a fair reward system, an ethical management philosophy, by instilling a high competency level compared to other hospitals, and by ensuring high levels of social responsibility.

목차 (Table of Contents)

• Ⅰ. 서론
• 1. 연구의 배경
• 2. 연구의 목적
• Ⅱ. 연구방법
• 1. 연구변수의 조작적 정의 및 측정
• 2. 연구모형
• 3. 본 조사 연구자료
• Ⅲ. 연구결과
• 1. 응답자의 기본적 특성
• 2. 인구사회학적 특성에 따른 신뢰유형별 수준차이분석
• 3. 신뢰수준의 영향요인 분석
• Ⅳ. 고찰
• 1. 연구결과에 대한 고찰
• 2. 연구의 제한점 및 추후 연구를 위한 제언
• Ⅴ. 결론
• REFERENCES

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