University public service administrators consider a range of factors in their decisions to revise or implement local government training programs in service to their state. Major among these factors are the influence of external stakeholders, univers...
University public service administrators consider a range of factors in their decisions to revise or implement local government training programs in service to their state. Major among these factors are the influence of external stakeholders, university mission, metrics, labor and financial resources, and university location. Resource dependency also impacts the administrator’s decisions as revealed in organizational effectiveness, environmental awareness, and environmental constraints. The decline in state government dollars to support training local government officials affects the public service administrators' decisions as they experience external and internal forces in their environment.Interviews of public service organization senior administrators, directors, and managers at three research universities, combined with document analysis from the universities' websites and document analysis from training profiles from the Consortium of University Public Service Organizations, uncovered that administrators experience the influence of external stakeholders. These external actors interact with the administrators' awareness of university mission, metrics of effectiveness, labor and financial resource availability, and their own organizational placement in the university infrastructure for public service. This study concludes that university public service organization administrators make decisions on local government training within a metaphorical box of influences that is impacted by strong external influences from the state legislature and local government associations.