The McGraw-Hill Internet training manual

목차 (Table of Contents)

• CONTENTS
• Foreword = xv
• Introduction = xvii
• PHASE 1 First things first = 1
• 1. Internet express to success = 3
• The Alzheimer's Disease Support Center(ADSC) = 4
• How the ADSC works = 4
• How the ADSC has helped = 5
• From the Heart = 5
• The wine Rack = 6
• The Valvoline Company = 8
• FedEx = 10
• Evan Kemp Associates, Inc. = 11
• The National Information Infrastructure(NII) = 13
• 2. Internet reality check = 17
• Information distribution = 17
• Client-centered Interneting = 18
• You Can Lose a fortune onling = 19
• Better, But Where's the value? = 20
• Techy stuff on modems and graphics = 20
• Modem speeds = 21
• The Reality of transfer rates = 21
• How long will downloads really take? = 21
• A Web page example = 22
• Is ti worth the wait? = 23
• Not ready for prime time = 23
• Superhighway traffic jams = 25
• Too much traffic = 25
• Too many slow modems = 26
• Do your share to boost Internet speed = 27
• 3. An overview of cyberspace = 29
• internet versus The Internet = 29
• The Internet = 32
• How did it get built, then? = 32
• Do you really mean there' no control? = 33
• How you got invited = 34
• So, Why is the Internet? = 34
• OK, What's out there waiting for me? = 35
• World Wide Web(Web) = 35
• E-Mail = 35
• Newsgroups = 35
• File Transfer Protocol(FTP) = 35
• Mailing lists - 36
• Gopher = 36
• Golden oldies = 36
• Now, about defining all that jargon = 36
• 4. Netiquette = 41
• New Communication Tools = 41
• Flaming words = 42
• Apologies R painless = 42
• Let it be? = 43
• Corporate Netiquette = 43
• Electronic Elements of style = 45
• Emoticon lexicon = 46
• Positive emotions = 46
• Negative emotions = 47
• Mixed Emotions, etc. = 47
• Miscellaneous netiquette = 47
• Use Mixed case = 47
• Bold, italics and underlining = 47
• 5. the over-information age = 51
• One big blur of information = 51
• Information = 51
• Paper generation = 52
• You need an information switchboard = 53
• The rise of misinformation switchboard = 53
• You need accurate sources = 56
• Conditioning your environments = 56
• Condition your work environment = 56
• Condition your personal environment = 57
• Managing the beforehand = 57
• Questions that can ease the crush = 58
• The Breathing Space Institute = 59
• 6. 2001 : A cyberspace odyssey = 61
• But what about today? = 61
• What about the next couple of years? = 62
• The cable connection = 62
• Narrow-casting = 64
• Information agents = 64
• Tailored Advertising and Programming = 64
• Layered information = 65
• Easing the damage from natural disasters = 65
• Disaster response = 66
• Disaster recovery = 66
• Online education = 67
• The virtual corporation = 67
• PHASE 2 Hands On = 73
• 7. Windows wide open - advanced basics = 75
• Windows wide-open = 75
• Simplifying your computer work = 75
• Window types = 76
• Application window = 76
• Document window = 77
• Dialog boxes = 78
• Window controls = 78
• Miscellaneous keystrokes = 83
• The ENTER key = 83
• The TAB key = 84
• The ALT key = 85
• The ALT+PRINTSCREEN key = 85
• Switching windows = 86
• Switching document windows = 86
• Switching application windows = 87
• Task Manager icon(optional exercise) = 88
• Window-switching exceptions = 89
• Document window exception(optional exercise) = 89
• Boosting your productivity = 90
• Create a primary group = 90
• Add your productivity icons = 92
• Saving your Windows Setup = 93
• Special switching techniques = 94
• Shortcut keys = 94
• DAD & MOM = 96
• Microsoft Windows key = 97
• CUA Keystroke summary = 98
• The SHIFT key with the mouse = 98
• The CTRL key with the mouse = 98
• The SHIFT key with cursor movement keys = 98
• Bold, italics, and paste = 101
• Saving URLs = 101
• 8. Internet mail = 105
• The eudora e-mail application = 106
• Send e-mail = 109
• Composing a new message = 109
• Edit a message = 110
• Send or Queue a message = 110
• Read messages = 114
• Receive, open and read messages = 114
• Response options = 115
• Reply to a Message = 116
• Forward a message = 118
• Redirect a message = 118
• Request a return receipt = 119
• Attachments = 119
• Multipurpose Internet Mail Extensions(MIME) = 119
• Setting attachment options = 119
• Receiving an attachment = 122
• Housekeeping features = 123
• Delete Messages = 123
• Create tailored mailboxes = 124
• Transter Messages between mailboxes = 124
• Folders = 125
• Signature files = 125
• Address book = 127
• Create a nickname = 127
• Using the address book = 128
• Multiple recipients = 128
• Carbon copies = 128
• Blind copies = 128
• Print messages = 129
• Save Messages = 130
• Include headers = 130
• Guess paragraphs = 130
• A quick transfer method = 131
• Domain Naming System(DNS) = 131
• Why your own domain name if important to your e-mail = 131
• 9. Basic Internet research tools = 135
• FTP(File Transfer protocol) = 136
• Netscape FTP Summary = 137
• FTP Exercise 1 = 138
• FTP Exercise 2 = 141
• Stand-alone FTP application = 144
• Internet Relay Chat(IRC) = 148
• The IRC at work = 148
• How the IRC works = 149
• Keep up with IRC changes = 150
• Ancient history = 157
• Gopher = 157
• Veronica = 158
• Archie = 159
• Telnet = 159
• 10. Newsgroups and mailing lists = 165
• Mailing list overview = 166
• The Scout Report = 168
• Subscribing to the Scout Report = 169
• Usenet Newsgroup overview = 171
• Clarinet news service = 172
• How e. News works = 173
• NewCli$$\p^{TM}$$ news filtering language = 174
• How you can use Newsclip = 175
• The Netscape newsgroup reader = 175
• Read Usenet newsgroups = 178
• News Reader buttons = 178
• Creating follow-ups to Usenet newsgroup articles = 182
• Posting original Usenet newsgroup articles = 186
• 11. The World Wide Web = 191
• Is it really that simple? = 191
• Netscape = 194
• Creating some on-screen elbow-room = 195
• Surf the Net = 197
• Moving around in a Web dcucument = 198
• Finding the information you need = 109
• Lycos = 199
• Yahoo = 201
• Electronic bread crumbs = 202
• Back and forward = 203
• View history = 203
• Finding information on a Web page = 207
• Using the information you find = 207
• Copying and pasting Web pages = 207
• Printing Web pages = 208
• Saving Web Documents = 209
• Saving images = 212
• Right mouse button bonuses = 213
• Copy a link location = 213
• Bookmarks = 214
• Add a bookmark = 214
• Edit and existing bookmark = 216
• Modify the bookmark listing = 217
• Create your own "home page" = 218
• The McGraw-Hill Internet Training Guide home page = 218
• PHASE 3 The rest of the Story = 227
• 12. Your home on the Web = 229
• Breaking old restrictions = 229
• Fairfax County Economic Development Authority = 230
• Text-only version = 231
• Check out different views = 232
• Home button = 232
• Configure button = 232
• E-Mail button = 233
• Text search button = 235
• Top 10 uses for a Web site = 238
• Other Web examples = 241
• Summary = 242
• 13. Client-centered interneting = 245
• Client-centered interneting = 246
• The attributes of value = 246
• Quantity and quality are not value-adders = 247
• Regularly update your Web site = 248
• Relationship Development = 249
• Develop an Insider's Understanding = 249
• Save visitors from the over-information crunch = 250
• How to Know When you've become a Client-centered Interneter = 250
• Tips for staying on the bookmark list = 253
• Top 10 ways to build a succesful Web site = 254
• 14. Money issues = 261
• Simple credit card purchases = 261
• Unsafe at any speed = 261
• Collecting tolls on the information highway = 263
• Site sponsors = 263
• Internet cash = 263
• The other side of the Internet coin = 263
• Internet commerce systems = 263
• Micropayment = 264
• Security = 264
• Certified Delivery = 266
• A typical commerce group = 266
• Other uses for commerce servers = 268
• Costs of setting up shop = 269
• Off-site Web services providers = 269
• On-site Web servers = 270
• The cost of connectivity = 270
• International leased lines = 270
• Summary of money issues = 272
• 15. Internet security = 275
• Inside, outside, all around the house = 276
• Sniffers and snoopers = 276
• Spoofing = 276
• Internet security measures = 279
• Firewalls = 281
• Restricted routers = 281
• Proxy servers = 281
• Cyberspace vigilantes - tracking the gackers = 282
• 16. Publishing on the hackers = 287
• Tools, tools and more tools = 287
• Add-ons to word processors = 288
• Conversion programs = 289
• HTML editors = 289
• Graphics software = 291
• Common Gateway Interface tools = 291
• Hot Jave = 292
• Creating your own Web server = 293
• WebSite = 293
• Speaking of sound = 294
• Decisions, Decisions... too many choices = 294
• Vast, global organization(10,000+people) = 295
• Large domestic organization(1,000 to 10,000 people) = 295
• Medium-sized domestic organization(100 to 1,000 people) = 296
• Small organization(20 to 100 people) = 297
• Very small organization(1 to 20 people) = 297
• Summary = 298
• APPENDICES
• A Top ten copyright myths = 301
• B Computer ergonomics = 309
• C How we created this book = 313
• Glossary = 317
• Index = 323
• About the authors = 331