다문화 사회 전문가 역량 강화를 위한 교육 프로그램 개발 및 효과 분석 연구 = Development and Evaluation of an Educational Program for Strengthening the Competencies of Multicultural Society Professionals

다국어 초록 (Multilingual Abstract)

This study does not reduce multicultural professional competency to a set of measurable indicators, but rather conceptualizes it as a complex and integrative process shaped within specific contexts. A qualitative case study was conducted to explore the experiences of six participantsin a tailored multicultural social work training program. Data were collected through in-depth interviews, self-reflection reports, and participant observations across the pre-, during-, and post-program phases. The findings indicate that participants perceived professional competency as an integration of knowledge, ethical commitment, and practical application. The program facilitated the holistic development of these core competencies. Experiential learning methods, including case-based analysis, role-playing, and field visits, enhanced practical skills, confidence, and professional autonomy. Participants demonstrated multidimensional growth in multicultural understanding, cultural sensitivity, communication, counseling and conflict resolution, and social integration strategies, along with improved real-world application. However, limitations such as limited case diversity and time constraints were identified. This study contributes by reconceptualizing competency from an integrative, process-oriented perspective and by empirically demonstrating the effectiveness of experiential, practice-based training. Future research should expand participant diversity, adopt longitudinal designs, and examine broader contexts.