팀 구성원 인지능력 다양성과 팀 성찰 활동이 창의적 팀 성과에 미치는 영향 = The Effects of Members’ Cognitive Abilities Diversity and Team Reflexivity on Creative Team Performance

다국어 초록 (Multilingual Abstract)

[Purpose]This study examined team members’ diversity in cognitive abilities based on Gardner’s multiple intelligences(MI) theory would affect team reflexivity(or team members’ reflective activities) and creative team performance.
[Methodology]Survey was based on personality data and outcomes of 150 teams(600 students) of undergraduates and MBA students in OB class from 2007 to 2014. This paper could reduce common method bias problem and enhance predictability because the personally measured MI data very difficult to accumulate were used.
[Findings]Team cognitive abilities(MI) diversity was found to influence creative team performance. Particularly team members’ reflective activities mediated between MI diversity and creative team performance. Team MI degree didn’t influence reflective activities and creative team performance.
[Implications]It is helpful to understand the mechanism of cognitive abilities(MI) diversity, team members’ reflective activities and creative team performance in the perspective of human resources management.

국문 초록 (Abstract)

[연구목적]본 연구는 다중지능이론을 토대로 구성원들의 인지능력의 프로파일이 다양하고 수준도 차이가 있을 경우 창의적 팀 성과를 향상시키는지에 관한 실증 연구이다. 그리고 팀 성찰 활동은 인지능력 다양성이 창의적 팀 성과에 미치는 효과에 대해 어떤 영향을 미치는지에 대해 고찰했다.
[연구방법]실증분석을 위한 자료는 2007년부터 2014년까지 조직행동론을 수업(학부 및 MBA과정)을 수강한 총 600명(150개 팀)의 인성관련 측정 자료와 성과물을 토대로 한 것이다. 특히 팀 구성원이 직접 측정한 인성적 자료를 활용해 동일방법편의 문제와 평가의 왜곡을 줄이고 예측가능성을 높였다.
[연구결과]팀 구성원 인지능력 프로파일과 수준의 차이는 팀 성찰 활동을 매개로 창의적 팀 성과에 긍정적 영향을 미치는 것으로 나타났다. 이해 비해 팀 구성원의 다중지능의 절대적인 수준은 팀 성찰 활동이나 창의적 팀 성과에 영향을 미치지 못했다.
[연구의 시사점]인적 자원 관리 측면에서 다중 지능과 같은 인지적 측면에 대한 이해 및 개인별 차이에 대한 인식을 바탕으로 보다 효과적으로 인적 자원을 활용하고, 각 집단의 특성을 고려한 분별적인 처방도 가능할 것이다. 그리고 팀 성찰 활동을 제고시키는 조건과 방법에 관한 인식의 제고도 필요하다.

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