The purpose of this study is to examine the possibility of a systematic theory and methodology for developing an interdisciplinary approach to secretarial science. As a branch of the applied social sciences, secretarial science has had problems which ...
The purpose of this study is to examine the possibility of a systematic theory and methodology for developing an interdisciplinary approach to secretarial science. As a branch of the applied social sciences, secretarial science has had problems which have resulted from disagreements on the concept of "secretary". As Professor Maurice Duverger of the University of Paris has observed, there is a striking contrast between the effectiveness of the applied social sciences and the anarchic state of their theory.
As in the case of all other social sciences, secretarial science suffers form a confusion on its history and philosophy. This has produced two results: firstly, a mixture of the analysis of objective facts with the affirmation of normative principles: secondly, the predominance of a priori "practically". Therefore, secretarial science, as a discipline, is seen both a science (theory) and an art (practicality). Historically, in response to practical needs, social sciences have been developing logic, methodology and standards of relevance for scientific inquiry.
In order further to refine the concept of secretary, it seems useful to begin by defining the concept of administration in generic terms, as a common social process involving certain common secretarial activities. These activities, which usually include decision-making, programming, staffing without supervision, may be seen in most forms of business or public administration as well. Indeed, to some extent, the differences between administration and secretarial service come to rest largely in the respective environment of each.
The office of the secretary may be defined as that aspect of administration occurring under the formal aegis of administrative organization at every level. While recognizing the validity of secretarial science as a subfield in the study of public and business administration, we do not believe that it involves the analysis of administration (management) in all its forms and in all human groups. We must define a "Secretarial service" differently than the way it is commonly defined. For some, secretarial service may be characterized by its ultimate practically. For others, it may be seen as a administrative or managerial science. However, secretarial service should be seen as neither of these. It should be defined as something failing between public and business administration, in other words, as staff service within the framework of organization. The study of secretarial science should start from this point.
Because secretarial science is, as mentioned above, a generalized human activity concerned with ordering the men and materials required to achieve organization goals, it has drown widely from the various social science. However, it is impossible to gain any adequate perspective of the field without tracing its background in the areas of public and business administration. Traditionally, the analysis of the field has reflected certain dominant contemporary trends in public and business administration science which are usually recognized as the parent discipline of the field. Each of these tends to be superseded as analytical tools and fashions change.
An interdisciplinary approach represents an amalgam of all such styles : as role structural approach, behavioral approach and social philosophical approach.
A new secretarial science as one of the applied social science should be pursued at the university level by adopting this interdisciplinary approach.