1 "www.theglobeandmail.com"
2 "www.telegraph.co.uk"
3 "www.sfbg.com"
4 "www.pcmag.com"
5 "www.navigantresearch.com"
6 "www.navigantresearch.com"
7 "www.independent.co.uk"
8 "www.bloomberg.com"
9 "www.autoblog.com"
10 "http://blog.car2go.com"
1 "www.theglobeandmail.com"
2 "www.telegraph.co.uk"
3 "www.sfbg.com"
4 "www.pcmag.com"
5 "www.navigantresearch.com"
6 "www.navigantresearch.com"
7 "www.independent.co.uk"
8 "www.bloomberg.com"
9 "www.autoblog.com"
10 "http://blog.car2go.com"
11 Williams, D., "Why buying a car really is a tough call"
12 Shafi Qasim, "Transport planer, the London borough of Hackney" London 2016
13 Stickdorn, Mark, "This is Service Design Thinking: Basics, Tools, Cases" BIS Publishers 2011
14 Glind, Pieter, "The consumer potential of Collaborative Consumption: Identifying motives of Dutch collaborative consumers & Measuring the consumer potential of Collaborative Consumption within the municipality of Amsterdam" Utrecht University 2013
15 Gansky, Lisa, "The Mesh : Why the Future of Business is Sharing" Portfolio Penguin 2010
16 Parker, Sarah, "The Journey to the Interface: How public service design can connect users to reform" Demos 2006
17 Harms, S, "The Emergence of a Nation-wide Carsharing co-operative in Switzerland, SNM case study : Carsharing"
18 Polaine, Andy., "Service Design: From Insight to Implementation"
19 Walker, "Mark ZipcarUK director, Interviewed by Roe, J"
20 Masuda, K., "Etiquette of Co-production with Customers: A Study of Car Sharing in Self-service" 1 (1): 2013
21 Carplus, "Carclub Annual survey 2014-15" Carplus 2015
22 Briggs, Martyn, "Car sharing in London – Vision 2020" Frost & Sullivan 2015
23 LeVine, Scott, "Car Rental 2. 0"
24 Economist, "All eyes on the sharing economy"