Since information systems have been treated as a management tool, a model is required to express and analyze processes from the organizational point of view. Further, a systematic methodology is required to analyze and diagnose organizational processe...
Since information systems have been treated as a management tool, a model is required to express and analyze processes from the organizational point of view. Further, a systematic methodology is required to analyze and diagnose organizational processes to improve them. To improve existing organizational processes, it is needed to describe all the processes to the organization. However, because of the complexity and unstructuredness of the processes organizational information on processes, departments, staffs, and resources. Based on this model, we have developed a management information database and a computerized tool which help analyze and diagnose organizational processes. The organizational process model, management information database, the automated tool may be used for BR(Business Re-engineering).