간호사의 조직 의사소통 만족과 환자안전에 대한 태도와의 관계 = Relationship Between Intra-Organizational Communication Satisfaction and Safety Attitude of Nurses

다국어 초록 (Multilingual Abstract)

Purpose: Communication in hospitals is one of the major factors in patient safety. So, the purpose of this study was to identify the relationship between intra-organizational communication satisfaction and the safety attitude of nurses in hospitals. Method: A descriptive survey design with convenience sampling was used. Data collection was done using a self-report questionnaire answered by 278 nurses from one university hospital located in Kyeoung-gi Province, Korea. Result: Intra-organizational communication satisfaction positively correlated with safety attitude (r=.747, p<.01). Among the 6 sub dimensions of safety attitude, perceptions of management (r=.675, p<.01), job satisfaction (r=.640, p<.01) and teamwork climate (r=.600. p<.01) were strongly related to intra-organizational communication satisfaction. Multiple regression analysis was done to identify explanation power of intra-organizational communication satisfaction against safety attitude. The model was significant (F=48.540, p<.01). Intra-organizational communication satisfaction accounted for 60.9% of variance in safety attitude (Adj R2=.609). Conclusions: The results of this study indicate that higher levels of intra-organizational communication satisfaction promote positive safety attitude in hospital nurses and that communication media quality is an important factor in patient safety attitude. Therefore, developing interventions to revitalize intra-organizational communication level based on communication media quality will help in the construction of positive safety attitude in nurses.

참고문헌 (Reference)

1 김정은, "환자안전과 관련된 병원문화와 의료과오 보고에 대한 간호사의 인식조사" 병원간호사회 13 (13): 169-179, 2007

2 김은경, "환자안전 문화에 대한 의료 종사자의 인식과 경험" 간호행정학회 13 (13): 321-334, 2007

3 유은영, "조직커뮤니케이션 만족이 직무 만족, 조직몰입, 고객지향성에 미치는 영향 : 대학 교직원 집단을 중심으로" 한국소통학회 12 (12): 68-105, 2009

4 오승희, "조직 내 의사소통 환경과 온라인 커뮤니케이션 매체 선택간의 관계" 한국데이타베이스학회 13 (13): 129-143, 2006

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