장애인복지 관련조직 구성원의 조직간 관계 = A Study on Inter-Organizational Relationship of the Personnel of Social Welfare Organization for fhe People with Disabilities

다국어 초록 (Multilingual Abstract)

This study examines empirically the characteristics and the determinants of inter-organizational relationship(IOR) among social welfare organizations. One of main issues in analyzing IOR is the level of analysis. I propose that individual-level analysis is proper for IOR of social welfare organizations. In social welfare organization, hierachical sturucture is weak and the manager has difficulties in controlling or catching hold of frontline officers' activities. Then frontline officers have self-regulation and realise IOR independently. Particularly in Korea, IOR among social welfare organizations is made by individual informaly because there are no formal regulation for IOR in social welfare field. Former organizational-level approaches were less successful in analyzing the IOR among these organizations.
Based on these propositions, this study analyze IOR of managers and service providers as main units of the social welfare organization. For examining characterics of IOR, this study compared managers' IOR to service providers' IOR. Examining the difference of IOR between managers' and service providers' is important. Because this try gives empirical basis for the plans relate to IOR and for the reasonableness of individual-level approach.
Former organizational-level approaches have focused influence of organizational factors. But this study stress influence of personal factors also. From review of many theoretical and empitical studies which suggests variables that have influence on IOR and of context around social welfare organization in Korea, the major variables that have influence on IOR among social welfare organizations are identified: characterics of organization(domain, resource dependency), personal characterics(professional properties, informal tie). One variable that shouled be highlighted in Korea is informal tie. Informal tie is important because of nepotism and favoritism in Korea.
Network analysis and regression analysis were carried out with 187 personnels-76 managers and 111 service providers-of organizations for the peoples with disabilities in Seoul, Korea. Network analysis was conducted to assess the IOR of personnel and regression analysis was conducted to assess the contribution of specified variables as predictor of IOR.
The major findings are as follow.
For examining the characeristics of IOR, first, structural features of networks-network density, group out-degree centrality, group betweeness centrality - are different between managers and service providers. Second, central organization in network based betweeness centrality are also different between managers and service providers. Third, IOR of managers' and IOR of service providers' have no statistically significant corelation. This means that individual-level IOR is diverse along position in social welfare organization and multi-dimensional approach is necessary to analyse IOR among sociasl welfare organizations.
For examining the determinants of IOR, first, domain of the organizational variables used herein were found to influence IOR. Especially, type of setting influence IOR strongly. But resource dependency don't influence IOR significantly. This reflects that cooperation more than competence is stressed in IOR among social welfare organizations and most of fundraising is from government and local government without violation of autonomy in Korea. Second, informal tie of variables related to personal characteristics were found to influence IOR. Professional property don't influence IOR significantly and influence IOR mediately through the informal tie. Third, organizational variables are controlled, variables related to personal characteristics(especially informal tie) were found to influence IOR significantly. This indicated that organizational factor creat incentive for IOR and personal factor realise IOR.