Human services as complex organizations

목차 (Table of Contents)

• CONTENTS
• Preface = ⅶ
• Acknowledgments = xi
• Part I: Understanding Human Service Organizations = 1
• 1. The Nature of Human Service Organizations / Yeheskel Hasenfeld = 3
• 2. Theoretical Approaches to Human Service Organizations / Yeheskel Hasenfeld = 24
• Part II: Linking the Organization to Its Environment = 45
• 3. The Institutional Ecology of Human Service Organizations David J. Tucker ; Joel A. C. Baum ; Jitendra V. Singh = 47
• 4. Nonprofit Human Service Organizations: Funding Strategies and Patterns of Adaptation Kirsten A. Gronbjerg = 73
• 5. Executive Leadership in Human Service Organizations / Hillel Schmid = 98
• Part III: Ideology / Professional Work, and Technology = 119
• 6. The Ideational System of Social Movement Agencies: An Examination of Feminist Health Centers / Cheryl Hyde = 121
• 7. Professional Work / Andrew Abbott = 145
• 8. Diagnosis and Uncertainty in Mental Health Organizations / Stuart A. Kirk ; Herb Kutchins = 163
• 9. Structure and Technology in Human Service Organizations / Charles Glisson = 184
• Part IV: Working in Human Service Organizations = 203
• 10. Patriarchy and Social Welfare Work / Paula L. Dressel = 205
• 11. Job Satisfaction in the Public Social Services: Perspectives on Structure, Situational Factors, Gender, and Ethnicity / R. L. McNeely = 224
• Part V: Client-Organization Relations = 257
• 12. Power in Social Work Practice / Yeheskel Hasenfeld = 259
• 13. Dependency and Discretion / Joel F. Handler = 276
• Part VI: Empowerment of Clients = 299
• 14. Empowerment, Political Analyses, and Services for Women / Naomi Gotttieb = 301
• 15. Empowering Ethnic Minorities in the Twenty-First Century: The Role of Human Service Organizations / Lorraine M. Guti$$\acute e$$rrez = 320
• Part VII: The Effectiveness of Human Services = 339
• 16. The Effectiveness of Human Service Organizations: A Comparison of Models / Thomas D'Aunno = 341
• 17. Evaluating the Effectiveness of Countywide Mental Health Care Systems / Oscar Grusky ; Kathleen Tierney = 362
• Index = 379
• About the Authors = 395