종업원의 감정반응 ( PAD ) , 애착행위 , 지식공유 및 신제품 혁신성간의 상호작용 ( reciprocal effect ) 에 관한 연구

다국어 초록 (Multilingual Abstract)

Based upon theories of environmental psychology and knowledge management, 57venture firms were surveyed about the interactive process between firms` emotional and intelligent capitals. Structural equation modeling with maximum likelihood estimation shows that nine of twelve hypotheses were accepted. Also a reverse model were derived to robustly test interactions among constructs and reinforcement effects shown in the research model. Key features of findings were, (1) employees` positive emotional responses to working environments(PAD) create favourable working partnerships and communication climates among employees via an emotional solidarity behavior(attachment behavior), (2) the higher level of knowledge sharing as a result of emotional solidarity positively influences the new product innovativeness, (3) the higher level of new product innovativeness reinforces employees` positive emotion through a feedback process. These findings suggest that firms` emotional and intelligent capitals are positively related to each other. The theoretical and managerial implications of these research results are discussed.