The purpose of this paper is to analyze the relationships among information technology, supply chain capabilities, and firm performance. Due to the limitation of the traditional supply chain capabilities focusing on efficiency, strategic supply chain ...
The purpose of this paper is to analyze the relationships among information technology, supply chain capabilities, and firm performance. Due to the limitation of the traditional supply chain capabilities focusing on efficiency, strategic supply chain capabilities such as agility, adaptability, and alignment should be acquired in order to create a sustained competitive advantage for a firm. In this paper, it was hypothesized that IT integration within a firm and among firms in a supply chain would be the factors which affect the strategic supply chain capabilities.
The questionnaire survey was conducted and data were collected from 129 companies in Korea. The results of PLS Structural Equation Modeling provide the following findings. First, IT integration within a firm affects the strategic supply chain capabilities except alignment. Second, IT integration among firms in a supply chain affects all of the strategic supply chain capabilities. Third, supply agility and supply adaptability affects a firm's performance.