팀의 지식공유가 팀 혁신성과에 미치는 영향: 팀 심리적 지식 소유감과 팀 리더의 지식전파능력의 3차항 조절효과 = The Influence of Knowledge Sharing and Innovative Performance in Team : 3-way Interaction Effects of Team Psychological Knowledge Ownership and Team Leader's Knowledge Disseminate Capacity

다국어 초록 (Multilingual Abstract)

Many prior studies on organizational innovation have focused on discovering determinantsof innovation performance at individual and organizational levels. However, studies on team levelfactors affecting innovation performance or team level innovation performance have been relativelylimited. In light of this, this study has investigated the impact of team-level knowledge sharing onteam innovation performance, and explored the relevant conditions that maximize the aboverelationship. Specifically, this study first analyzed the direct impact of team-level knowledge sharingon team innovation performance. In addition, the process of team-level knowledge sharing to teaminnovation is assumed to be significantly influenced by the team members' collective psychologicalownership and the team leader's ability to disseminate knowledge. Therefore, we examined moderatingeffects of both team’s psychological ownership and the team leader's disseminate capability ofknowledge on the relationships between team-level knowledge sharing and team innovationperformance. Finally, the three-way interaction between team knowledge sharing, the team'spsychological knowledge ownership and the team leader's knowledge transmission capabilities wasanalyzed for the appropriate conditions to maximize the positive effect of team knowledge sharingon team innovative performance.
The survey was conducted on the members of 63 teams working at 21 small andmedium-sized enterprises in Korea and used for the empirical analysis. Empirical analysis shows thatfirst, knowledge sharing of the team has a positive effect on the team's innovation performance. Second,if the team's psychological knowledge ownership is high, the result has been that the team's knowledgesharing weakens its impact on the team's innovation performance. Third, the knowledge disseminatecapability of the team leader in these relationships has shown no significant effect. Finally, the analysis of the three-way interaction effects of team knowledge sharing, team's psychological knowledgeownership and team leader's knowledge disseminate capability showed that the team's psychologicalknowledge ownership is low, and team leader's knowledge transfer ability is high, the team's knowledgesharing effect is most strengthened. On the other hand, if a team has a high knowledge ownershipand the team leader has a low knowledge disseminate capability, the team's knowledge sharing hasthe least effect on the team's innovation performance.
These empirical findings provided that psychological knowledge ownership of team, whichhas not been addressed well in previous studies, plays an important role between knowledge-sharingand innovation at team. In addition, this research suggested that there could be various conditionalfactors affecting the relationship between team knowledge sharing and team innovation performanceand their dynamic interaction effects should be explored. In addition, this study provides some practicalimplications in the following respects: First, it was found that the knowledge sharing of the teamwas important to improve the team's innovation performance. Therefore, it is suggested that the interestsand efforts of managers are needed to establish job training program for enhancing knowledge sharingamong team members, proper team climate and organizational support system well so that knowledgesharing within the team can be actively promoted. Second, managers need to encourage sharing ofpersonal knowledge in team and set up appropriate performance assessments and rewards for knowledgesharing team members. Third, it is necessary to support and educate team leaders to properly cultivateknowledge disseminate capability at the organizational level.

국문 초록 (Abstract)

조직분야의 혁신에 관한 많은 선행연구들은 혁신성과를 높이기 위한 다양한 개인 및 조직수준의 선행 요인들을 발굴하는데 관심이 집중되었으나, 팀 수준의 영향 요소나 팀 혁신성과에 관한 연구는 상대적으로 제한적이었다. 본 연구는 이러한 점에 착안하여 팀 수준의 지식공유가 팀 혁신성과에 미치는 영향과 이를 극대화시키는다양한 조건과 맥락에 대해 연구하고자 하였다. 구체적으로 본 연구에서는 먼저 팀 수준의 지식공유가 팀혁신성과에 미치는 직접적인 영향을 실증분석 하였다. 또한 팀 수준의 지식공유가 팀 혁신성과에 이르는 과정은팀 구성원들의 집단적 심리적 기저와 팀 리더의 역량에 상당한 영향을 받을 것으로 가정하고 팀의 심리적지식 소유감과 팀 리더의 지식전파능력이 .이들 관계를 어떻게 조절하는지 확인하였다. 마지막으로 팀 지식공유, 팀의 심리적 지식소유감과 팀 리더의 지식전파능력 간 3차항 상호작용효과(3-way interaction)가 팀의혁신성과를 극대화하는 적합조건에 대해 분석해 보고자 한다. 실증분석을 위하여 국내 21개 중소기업에 근무하는 62개 팀 단위 구성원들을 대상으로 설문조사를 실시하고 수집한 데이터를 활용하여 분석에 사용하였다.실증분석 결과, 첫째, 팀의 지식공유는 팀의 혁신성과에 긍정적 영향을 미치는 것으로 나타났다. 둘째, 팀의심리적 지식소유감이 높을 경우 팀의 지식공유가 팀의 혁신성과에 미치는 영향을 약화시키는 결과가 나타났다.셋째,, 이들 관계에서 팀 리더의 지식전파능력은 유의미한 조절효과를 보이지 않는 것으로 나타났다. 마지막으로 팀의 지식공유, 팀의 심리적 지식소유감 및 팀 리더의 지식전파능력의 3차항 상호작용효과를 분석한 결과팀의 심리적 지식소유감이 낮고, 팀 리더의 지식전파능력이 높을 경우에 팀 지식공유 효과를 가장 강화하는것으로 나타났다. 반면 팀의 지식소유감이 높고, 팀 리더의 지식전파능력이 낮을 경우에는 팀의 지식공유가팀의 혁신성과에 미치는 영향을 가장 약화시키는 결과를 보여 주었다. 이러한 연구결과는 그간 지식공유 연구에서 잘 다루어지지 않은 심리적 지식 소유감이 지식공유와 혁신성과 간에 중요한 역할을 한다는 실증적 증거를제공하였으며, 혁신성과를 다룬 기존연구에는 팀 수준의 결정요인들을 확인하였다는데 의의가 있다. 또한,팀내 지식공유와 팀 혁신성과 간의 관계에는 다양한 상황요인이 존재할 수 있음을 확인하였고, 팀 내 지식공유,심리적 지식소유감 및 팀 리더의 지식전파능력이 팀의 혁신성과에 미치는 영향 뿐 아니라, 이들 간 상호작용효과가 존재하며 적합한 조건을 제시하였다. 이러한 결과는 혁신성과를 연구하는 향후연구에 중요한 이론적함의가 있다고 할 수 있다.

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