심리적 계약위반이 근로의욕 및 직무태도에 미치는 영향 = The Impact Of Psychological Contract Violation On Work Desire And Organization Commitment

다국어 초록 (Multilingual Abstract)

The psychological breach of contract which the hotel employee placed in an environment including the adjustment of structure and transfer of personnel, and etc. is late is looked into and it inquires about the influence that it reaches to the will to work and service behavior. The conditioning effect of a firm support is verified with a search and there is an object. As a result of analysis of this research and daeun are the same. First, the psychological breach of contract which hotel members are late was exposed to reach the influence of the wealth (-) to the will to work and organizational commitment. Second, a firm support was exposed to reach the influence of the feeling (+) between the psychological breach of contract which hotel members are late, the will to work and organizational commitment. Thirdly. as to the relation of the psychological breach of contract and firm support, the transactional×firm support was exposed to reach the influence of the feeling (+) to the expectational will to work of a member. In the process will to work, the transactional×firm assistance and relative×firm assistance were exposed to reach an influence. Forth, the relative×firm support the relation of the psychological breach of contract and firm support was exposed to reach an influence to the organizational commitment. The hotel member can know to receive the influence that a result is many in a support and relation of a firm in case of perceiving the psychological breach of contract.