In the contemporary knowledge-and information-intensive society, the leadership or one of the intellectual capitals is perceived as the most important organizational resource. Due to the revolutionary development of such new markets as IT market, the ...
In the contemporary knowledge-and information-intensive society, the leadership or one of the intellectual capitals is perceived as the most important organizational resource. Due to the revolutionary development of such new markets as IT market, the innite competitions with their boundaries obscured are being accelerated, and so, we cannot but adapt ourselves efectively to the age of the innite competition.
e purpose of this study is to review the theories about the transformational leadership spotlighted much recently and thereupon, empirically analyze the effects of transformational leaders attributes (charisma, intellectual stimulation, personal consideration and insightful motivation) on the organizational eciency (airport service performances and job satisfaction) and thereby, provide for some basic data useful to efective human resources management of the airport operation corporations.
The results of this study and the suggestions therefrom are as follows;
ird, as a result of the regression analysis of the efects of top managers and middle-level managers transformational leadership on job satisfaction, it was found that the inuence of the leadership was similar between top and middle-level managers, and that the most inuential component of the transformational leadership in view of job satisfaction was personal consideration, followed by intellectual stimulation, charisma and insightful motivation in their order. Namely, job satisfaction was atected more signicantly by personal consideration and intellectual stimulation, which suggests that middle-level managers or direct supervisors concern and consideration are very important for job satisfaction. Hence, top managers are obliged to take into consideration such variables in operation of their organizations.
In conclusion, top and middle-level managers transformational leadership acted to enhance the organizational efficiency and enhance job satisfaction to make the organizational members more committed to their organizations and improve the airport service performances. This study may well be significant in that it emphasizes top and middle-level managers efforts for development of a desirable leadership, enhancement of job satisfaction and improvement of the airport service performances.