코로나19 이후 재택근무로 인한 작업공간과 직장 인간관계의 변화 = Changes in Working Spaces and Relationships Due to Telework after COVID-19

국문 초록 (Abstract)

본 연구는 코로나19 이후 재택근무가 노동자의 작업공간과 직장에서의 인간관계를 어떻게 변화시키고 있는지를 살펴보는 것에 목적이 있다. 팬데믹 이전 재택근무는 일･가정양립이 필요한 유자녀 노동자들의 유연근무제의 일환으로 도입되었다. 하지만 코로나19에 대응하기 위한 사회적 거리두기가 시행되면서 재택근무는 자녀 유무와 상관없이 다양한 산업과 직종의 노동자들에게 확대되기 시작했다. 향후 더욱 활성화될 것으로 전망되는 재택근무를 연구하는 것은 미래사회 노동환경의 변화를 예측할 수 있는 실마리가 될 것이다. 이에 본 연구는 코로나 팬데믹 기간 재택근무를 경험한 비혼 노동자 10명에 대한 질적 자료들을 통해, 재택근무가 이들의 작업공간과 직장의 노사 및 동료 관계를 어떻게 재편했는지를 탐색적으로 살펴보았다. 먼저 본 연구는 주요 작업공간이 고정사업장에서 집으로 옮겨지는 전통적인 재택근무(在宅勤務) 개념에 더해, 온라인 세계에 공동의 가상사업장이 구축되는 현상을 포착한다. 나아가 재택근무를 통해 관리자의 노동자에 대한 원격관리･감독 방식이 고도화되고 한 사업장을 넘어선 동료 관계가 온라인 공간을 통해 형성되는 현상도 짚어본다. 이를 통해 지금까지 오프라인 노동환경을 기준으로 논의되었던 재택근무 연구의 지변을 넓히고, 향후 원격근무가 보편화 되었을 때 고민해야 하는 사회정책적 이슈들을 살펴보고자 했다.

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