간호사의 공감역량 측정도구 개발 = Development of the compassionate competence scale for nurses

다국어 초록 (Multilingual Abstract)

Compassion is an important factor in determining whether nursing service related satisfaction is perceived by clients. However, despite the importance of compassion, research on how to assess criteria and methods for measuring compassionate competence among nurses has not been able to arrive at a consensus. Thus, the measurement of compassionate competence among nurses in clinical practice should be preceded by identifying knowledge, skills, and attitudes required for nurses to provide compassionate care.
This study aimed to develop and test a scale to measure the compassionate competence of nurses in nursing practice.
Concept analysis was performed in the present study with the hybrid model, from which 49 initial items of the tool were derived. These items were revised and supplemented as 18 items following content validity and face validity tests conducted by 10 experts and 10 nurses, respectively. To test the validity and reliability of the tool being developed, data were collected from 691 study participants comprised of nurses in three tertiary hospitals in Seoul and Gyeonggido, South Korea, from October 23 to November 15, 2013.
We selected 13 items for the final scale, which were categorized into 3 factors explaining 58.9% of the total variance: “communication” (7 items), “sensitivity” (3 items), and “insight” (3 items). To verify the convergent validity of the Compassionate Competence Scale (CCS), correlational analysis between the CCS and the Emotional Competence Scale (ECS), Compassionate Love Scale (CLS), and Korean Empathy Quotient-Short form (EQ-Short-K) was conducted, and the results were statistically significant, verifying the convergent validity of the scale. The scale’s Cronbach’s α coefficient was .93, and its test-retest reliability coefficient was .81.
In conclusion, the reliability and validity of the self-reporting CCS for nurses have been verified through the development process of the scale. Consequently, it is expected to be used as a screening tool for promptly and simply identifying compassionate competence among nurses in various nursing practices and research studies.

목차 (Table of Contents)

• 논문개요 ⅰ
• Ⅰ. 서 론 1
• 1. 연구의 필요성 1
• 2. 연구의 목적 4
• 3. 용어의 정의 4
• Ⅱ. 문헌고찰 5
• 1. 공감과 간호 5
• 2. 간호사의 공감역량 관련 개념 17
• Ⅲ. 연구방법 26
• 1. 연구설계 26
• 2. 연구절차 26
• 3. 자료분석 41
• Ⅳ. 연구결과 42
• 1. 간호사의 공감역량 개념분석 42
• 2. 간호사의 공감역량 측정도구 73
• V. 논의 88
• 1. 간호사의 공감역량 개념분석 88
• 2. 간호사의 공감역량 측정도구 92
• 3. 연구의 의의 98
• Ⅵ. 결론 및 제언 99
• Ⅶ. 참고문헌 100
• <부록> 117
• <Abstract> 133