This study was to identify a structural relationship between casino employees` self-leadership and organizational efficiency taking account into mediating variables such as commitment and customer orientation. Based on literature review a baseline mod...
This study was to identify a structural relationship between casino employees` self-leadership and organizational efficiency taking account into mediating variables such as commitment and customer orientation. Based on literature review a baseline model was suggested. Data for empirical research were collected from casino employees from 12 October to 23 November in 2009 with probability sampling. The study was analysed by exploratory factor analysis, first and second-order factor analysis, structural equation modeling, model comparison and invariance test. The results revealed a significant support for a proposed baseline model, verifying its reliability and validity by CFA, SEM, model comparison and invariance test applied by multi-sample SEM. The results provide casino managers with a managerial implication by verifying that a self-leadership has a significant effect on organizational efficiency. Moreover commitment and customer orientation, mediating between self-leadership and organizational efficiency have a role as facilitators to a organizational efficiency.