AHP기법을 이용한 의료SCM 성공요인에 대한 비교 = 자체운영 vs. 아웃소싱

다국어 초록 (Multilingual Abstract)

This study examines critical success factors for healthcare supply chain management(SCM) using the AHP(analytic hierarchy process) method to identify the operational management strategies required for efficient SCM in the healthcare industry. A theoretical framework is proposed based on previous studies and tested with the AHP approach based on operational types-in-house operation and outsourcing-using data collected from 23 Korean hospitals with more than 300 beds. As the results of the study, success factors for healthcare SCM are planning and operations for building(22.8%), performance and change management(22.7%), information management(20.4%), partnership with suppliers(19.4%), and organizational support (14.7%). For operational types, the priority in in-house operating hospitals is on information management(23.2%), whereas outsourcing hospitals are on performance and change management(27.6%).This study provides useful planning information for efficient SCM basedonthecharacteristicsofhospitals.