When developing training programs, the perceptions of trainees with regard to how to organize and delivery the training should be investigated. Factors relating to the training programs, such as the length of the program, the number of sessions, and m...
When developing training programs, the perceptions of trainees with regard to how to organize and delivery the training should be investigated. Factors relating to the training programs, such as the length of the program, the number of sessions, and most importantly the target audiences are considered to have significant effect to the training effectiveness perceived by participants. Potential issues with training delivery and administration should always be gauged and addressed, as not doing so may negatively impact on the training effectiveness. This paper investigates the perceptions of Vietnamese small and medium-sized enterprise (SME) potential and current exporters with regard to the delivery and organization of training programs on international managerial skills. Given the importance of Vietnamese SMEs in supporting sustainable, diversified and long-term economic growth, a wide range of policies and programs have been developed to support SMEs. However, to improve the effectiveness of these training programs, aspects with regard to training organization and delivery should be highly considered to meet the actual needs of SME managers. In this study, the perceptions of SME managers were explored by using qualitative interviews with 58 SME managers in three big cities of Vietnam, including Hanoi, Da Nang and Ho Chi Minh City (HCMC). The research outcomes are expected to be helpful for SMEs, training providers and government agencies in organizing suitable training programs for SMEs. Further, the study is also expected to make contribution to the body of knowledge on human resources (HR) development of SME sector in developing countries.