High Involvement Work Practices and Temporary Employment Practices = Do They Make Workers Work Harder, Smarter, or Kinder?

국문 초록 (Abstract)

본 연구는 미국 뉴저지 주의 소재 병원들에 종사하는 간호사들의 설문조사를 통해, 고성과(고참여)작업관행과 임시고용관행이 노동자들에게 어떤 영향을 미치는지 고찰했다. 이를 위해 임의적 노력이라는 개념이 개발되었는데, 이는 요소 분석을 통해 더 열심히 일하기, 더 현명하게 일하기와 더 친절하게 일하기라는 세 가지로 분류되었다. 고성과(고참여)작업관행은 이 중 더 현명하게 일하기로 부분적으로 매개되어 돌봄 서비스 질 인식과 긍정적 관계를 보여주었으며, 임시고용관행은 더 열심히 일하기로 부분적으로 매개되어 돌봄 서비스 질 인식과 부정적 관계를 보여주었다. 이 연구는 이렇게 상이한 상관관계를 가진 고성과(고참여)작업관행과 임시고용관행을 동시에 연구함으로써 현재 많이 사용되고 있는 이들 관행들의 사용을 재고해 볼 필요를 제기한다.

다국어 초록 (Multilingual Abstract)

This paper examines how two popular employment practices, high involvement work practices (HIWPs) and temporary employment practices, work on workers and firms, using a survey of nurses in New Jersey, U.S.A., hospitals. For this purpose, discretionary work effort construct is developed, resulting in three factors ? working harder, working smarter, and working kinder effort. Then, a positive relationship is found between HIWPs and perceived quality of work, partially mediated by working smarter effort, and a negative relationship is found between temporary employment practices and perceived quality of work through partial mediation by working harder effort. The simultaneous investigation of HIWPs and temporary employment practices, with these different relationships, gives a chance to reconsider on the use of these two employment trends.

목차 (Table of Contents)

• Ⅰ. Introduction
• Ⅱ. Literature Review
• Ⅲ. Development of Discretionary Work Effort Construct
• Ⅳ. Research Design
• Ⅴ. Data
• Ⅵ. Results
• Ⅶ. Conclusion
• References
• abstract

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