스포츠센터 직원의 의사소통과 직무성 및 직무만족의 관계 = Relationship between Communication, Job Performance and Job Satisfaction on Sport Center Employee

다국어 초록 (Multilingual Abstract)

This study is designed to shed a light on the relationship between communication, job performance and job satisfaction on sport center employee 250 employees were chosen from sport center located in Seoul. Among 250 questionnaires distributed and collected, 23 were excluded from the study because they were not either thoughtfully or completely answered. As a result, only 227 questionnaires were adopted and analyzed. The reliability test by using Cronbach's alpha method has the following results: the reliability in upward communication is .9132., the reliability in downward communication is .8505, the reliability in horizontal communication is .8963, the reliability in job satisfaction is .8282, the reliability in pay, promotion is .8406, the reliability in work environment is .8007 and the reliability in association is .7988.
This paper utilizes the statistical data analysis methods including correlation analysis and regression analysis.
The findings acquired based on the aforementioned research methods and data analysis are as follows:
First, job performance showed a significant difference about upward communication, and upward communication had 28.2%(R²=.282) of influence about job performance.
Second, job performance showed a significant difference about downward communication, and downward communication had 23.6%(R²=.236) of influence about job performance.
Third, job performance showed a significant difference about horizontal communication, and horizontal communication had 30.0%(R²=.300) of influence about job performance.
Fourth job satisfaction showed a significant difference about upward communication, and upward communication had 28.3%(R²=.283) of influence about job satisfaction
Fifth, job satisfaction showed a significant difference about downward communication, and downward communication had 26.1%(R²=.261) of influence about job satisfaction.
sixth, job satisfaction showed a significant difference about horizontal communication, and horizontal communication had 18.4%(R²=.184) of influence about job satisfaction.
seventh, job performance showed a significant difference about job satisfaction and job satisfaction had 43.6%(R²=.436) of influence about job performance.